Resident Liaison Officer

Niyaa People

  • Birmingham
  • £17.00-19.00 per hour
  • Permanent
  • Full-time
  • 1 day ago
We are seeking a proactive and organised Resident Liaison Officer (RLO) to support a Housing Association in Birmingham, who can ensure a smooth process when engaging directly with residents to arrange access for essential property inspections and servicing.Job Title: Resident Liaison Officer (RLO)
Hourly Rate: £17 - £19
Contract: 3-6 Months
Working Hours; 37.5 per week (Mon - Fri 1-day WFH)
Location: ErdingtonKey Responsibilities of a Resident Liaison Officer:
  • Liaise with residents and contractors to schedule appointments for compliance works
  • Conduct cold calls and door-knocking to gain access to tenants with outstanding appointments.
  • Issue no-access letters and manage appointment communications.
  • Attend weekly no-access meetings and collate documentation for legal proceedings when necessary.
Requirements of a Resident Liaison Officer:
  • Strong organisational and administrative skills.
  • Excellent verbal and written communication abilities.
  • Full UK driving licence and access to a vehicle.
  • Proficient with basic computer systems (emails, Word, CRM, etc).
If you are interested in this Resident Liaison Officer role then please apply or alternatively contact katie.cox@niyaapeople.co.uk

Niyaa People