OT Maintenance Manager

South West Water

  • Cornwall
  • £45,877-55,377 per year
  • Permanent
  • Full-time
  • 3 days ago
At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate.We're proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area.And we have huge ambitions.Not only are we committed to reaching net-zero by 2030, but we've also partnered with Wildlife Trusts, National Parks and local partners to help ensure a better future for generations to come.So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.We currently have an exciting opportunity available for an OT (Operational Technology) Maintenance Manager to join our team working across Cornwall. You will join us on a full-time, permanent basis, and in return, you will receive a salary of £45,877- £55,377 per annum plus job need car, excellent benefits, and development opportunities within our Operational Technology function.As our OT Maintenance Manager you will be a highly capable engineer and manager to one of three ICA (Instrument, Control and Automation) teams based in Cornwall with travel around the region.Your role is to lead a team of Technicians ensuring the availability, serviceability, performance, and security of operationally critical OT/ICA assets. With demonstrable experience in managing ICA technology, you will use data, strategic awareness and experience to steer preventative maintenance and fault resolution activities, working alongside operational colleagues, to ensure a 24 x 7 x 365 service for our customers. You will be supported by an OT Planner, assisting with the planning and scheduling of work on ICA assets and systems. You will maintain a knowledge and skill level appropriate to this specialist area and participate in an out of hours standby roster. \nWhat you'll be doing:
  • Establish relationships with operational management in drinking water and wastewater functions to understand their objectives, technology deficiencies and site criticality to ensure alignment on delivery priorities.
  • Ensure OT/ICA assets are maintained and operated to the correct standards, improving process compliance.
  • Manage requests for delivery, incident, problem, and change, using established processes.
  • Ensure Technician workload is managed by providing support to the OT Planner, using technical knowledge and operational relationships to prioritise work baskets and reactive maintenance.
  • Develop and maintain planned maintenance routines to ensure serviceability and resilience of instrumentation and control system assets.
  • Provide timely response to operational issues, performing onsite analysis, diagnosis, and resolution of complex problems. Ensuring a reactive maintenance capability to respond to incidents 24 x 7 x 365 and enforce adherence to established standards and change governance.
  • Responsible for providing technical leadership and advice to your team, colleagues and other stakeholders, as well as driving maintenance and efficiency optimisation.
  • Support team members through 1:1 and appraisal processes to ensure objectives are met, personal development is achieved, and recognition is gained.
  • Manage spend within budgetary targets, provide regular reporting on operational and capital expenditure.
  • Ensure adherence to department information security policies.
What we are looking for:
  • Minimum 5 GCSEs at Grade C or above, including Mathematics, English and a Science subject (or equivalent).
  • Full UK Driving Licence
  • Relevant industrial control apprenticeship, qualifications, or training
  • ONC/HNC in relevant discipline.
  • Compliant with current IEE Regs.
  • Experience of process control and electrical systems, working with PLCs including management and programming, understanding communication protocols and knowledge in calibration and maintenance of front-line instrumentation.
  • Experience working with drinking and waste water treatment automation processes
  • Knowledge of working with Risk and Method statements.
  • Someone who takes an active role to ensure the health, safety and wellbeing of themselves and their colleagues
  • Excellent IT skills and a technical bias
  • Good communication, interpersonal and organisation skills.
  • Ability to complete UK Government Security Clearance (SC) process successfully
\nClosing date: 12th September 2025Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.Our core values which are essential to our success are:Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.Be the Future - Embrace change. Drive Progress. Own the challenge.

South West Water