Admin Support
- Belfast
- Temporary
- Full-time
Hours: Full-time, 37.5 hours per week (Monday-Friday 9am to 5pm) (7-day rota including out of hours cover as required)
Salary: £12.31
Contract: TemporaryAbout the Role:We are currently seeking an experienced Administrative Support Officer to join the Transitional Services Team within the Belfast Trust. In this key role, you will provide efficient administrative support to include referral processing, appointment booking, eProcurement, and general office duties. As the first point of contact for members of the public, you will handle enquiries courteously and professionally, supporting the smooth delivery of services across multiple sites.Key Responsibilities:
- Undertake a wide range of administrative duties including appointment scheduling, waiting list management, diary maintenance, filing, and mail handling.
- Process referrals for multi-disciplinary teams on Trust systems and local databases.
- Make urgent home visit appointments in coordination with managers or team leads.
- Maintain accurate patient records and demographic details (both written and electronic).
- Order stock, stationery, medical equipment, and supplies via eProcurement systems.
- Assist in the production and collation of statistical reports and data returns.
- Handle telephone enquiries courteously, ensuring patients are offered appropriate appointments.
- Support policy and procedure development within the service.
- Provide cross-cover within Transitional Services Teams as required.
- Uphold confidentiality and deliver a high standard of administrative support.
- 4 GCSEs including English (Grades A-C) or equivalent, plus 2 years' experience in an administrative/clerical role, OR
- NVQ Level 2 in Administration (plus GCSE English A-C or equivalent) and 1 years' experience in an admin/clerical role, OR
- 3 years' relevant administrative experience.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Excellent communication and interpersonal skills.
- Strong organisational skills with the ability to prioritise workload and meet deadlines.
- Ability to work independently and as part of a multi-disciplinary team.
- Flexibility to adapt to changing environments and duties.
- Weekly Pay
- Holiday Pay
- 24/7 Support from our team of dedicated consultants
- First Refusal on all Support Services roles in the Trust before any other agency
- A wide range of positions across multiple Trust directorates
- Ongoing role availability - if one placement ends, we'll have another ready for you
- Opportunity to work in a supportive team.
- Gain valuable experience in public sector administration.
- An excellent opportunity to begin your career in the Trust