
Head of Workforce Planning & Insight
- United Kingdom
- Permanent
- Full-time
- Up to £90k base salary
- 15% bonus
- 6% pension contribution
- Private Medical
- 25 days annual leave
- Access to our comprehensive flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance
- Work. Life. Smarter. Our commitment to a flexible and hybrid working culture
- Lead the development and implementation of Arqiva's Strategic Workforce Planning Management, and People Data Insights, strategy that supports organisational objectives.
- Acts as trusted advisor to Exco, the Director of HR Operations and People Directors to shape workforce planning strategies aligned with Arqiva strategy, function and financial plans.
- Provides strategic challenge and direction on future capability needs, and long-term workforce investment as well as risks and opportunities.
- Oversees a framework to translate the business context and strategy into strategic and operational workforce demands
- Oversees frameworks and models to assess the workforce supply, both internally and externally, operationally, and strategically, using demographics and external workforce data models
- Creates the frameworks for gap analysis to identify operational and strategic gaps
- Designs strategic plans in order to mitigate gaps - putting in place the governance and partnering with talent acquisition, L&D, OD, Reward, to align sub-function initiatives with workforce plans and needs
- Drives workforce planning input into large-scale transformation programmes, including digital, structural and operational change.
- Sets up the data analytics and modelling to predict workforce trends and inform decision-making.
- Puts in place the frameworks to monitor internal and external labour market trends, demographics, and regulatory impacts to guide workforce strategy.
- Develops reporting tools and dashboards to track workforce metrics and planning effectiveness.
- Drives and maintains adoption of workforce planning processes and frameworks across the wider business, ensuring
- Accountable for overseeing the delivery, accuracy, integrity and security of People and Workforce data analysis and insights that support business goals.
- Drive innovation in data science and business intelligence in relation to all People and Workforce data, ensuring the use of cutting-edge technologies and methodologies.
- Lead efforts to optimise People data infrastructure and workflows, ensuring that data solutions are robust, scalable, and support business agility.
- Oversee the delivery of technical data modelling to support seasonal HR events, statutory reporting requirements and routine management insights.
- Oversee the delivery of data driven, technical seasonal HR events
- Manage self & task: role model Arqiva's culture goals with the team, building respect and credibility; set a high-performance bar and challenge the team to deliver sustainable results, by developing the skills and capabilities of the team and focusing on outcomes.
- Manage relationships & communications: connect, collaborate & lead communication transparently, balancing face to face and virtual, with own team and teams across the business to encourage cross-functional understanding, agreement and knowledge sharing.
- Strategic analysis and planning
- Data modelling, forecasting, and scenario analysis
- Communication and stakeholder engagement
- Project management and change management capabilities
- Advanced Excel and workforce analytics tools (e.g., Power BI, Tableau, Visier)
- Familiarity with HRIS systems and workforce planning platforms
- People Analytics - Extensive knowledge of people reporting requirements.
- In-depth understanding of strategic workforce planning frameworks and methodologies
- Knowledge of labour market dynamics, organisational design, and talent management
- Awareness of employment legislation and HR compliance requirements
- Familiarity with workforce segmentation, and skills taxonomy
- Extensive experience in workforce planning, skills planning and management
- Substantial Experience of translating business strategy into workforce plans
- Substantial experience of workforce analytics
- Extensive experience of influencing senior leaders and driving organisational change
- Extensive experience of HR Reporting processes across the employment life cycle and annual people cycles.