Domestic Laundry Assistant

• Ensure a high-quality domestic service is delivered in an efficient and effective manner
• Maintain effective and meaningful communication with Sodexo colleagues, ward managers, matrons and service users.
• Ensure that the standard of domestic service within a designated area is monitored to 2023 National

• Ensure the domestic cleaning cloths are readily available for all services times
• Cloths are clean to a high standard and using the correct cleaning equipment and chemical products
• Report any faults with equipment in a timely manner to a manager or facilities coordinator
• Ensure the domestic team complies with Trust and Sodexo policy and delivery of patient promises
• Build and maintain relationships with employees and service users
• To promote and encourage ZERO Harm and lead by example and ensure all incidents and accidents are fully investigated and recorded on SALUS.

• Communicate in a polite, clear and timely manner with customers.
• Demonstrate a caring, compassionate and positive attitude to patients, staff and visitors at all times.
• Work as team with Sodexo managers, supervisors, client employees and colleagues.
• Listen, empathise and work diligently to answer any queries raised by patients, visitors and employees.
• Dress in the correct uniform, inc. name badges, and always appear professional.
• Display professional conduct and protect patient's privacy and dignity.

Sodexo