Service Technician

Production Resource Group Llc

  • Birmingham
  • Permanent
  • Full-time
  • 2 months ago
Overview:PRG is the world’s leading provider of services and solutions in entertainment and live events. Every day, we turn the creative vision of our customers into production and technical reality, deepening their connection to their audiences.What sets us apart are our people. No other company in our industry has such a deep and diverse bench of talent, working across theatre, TV, film, music, corporate events, equipment rental and more. With over 300 patents and 130 registered trademarks, PRG is defined by innovation. And through our network of 42 offices spanning five continents, we can deliver for our customers anywhere around the globe. Qualifications:Health & Safety: Ability to maintain a safe, clean and hazard-free environment and understand and comply with the Company’s Health and Safety Rules. Ensure any issues are reported accordingly.Communication: Ability to follow and constructively work alongside others as required, contributing towards team efficiency and the betterment of the business.Attitude: A positive attitude gets the work done and motivates others to do the same without dwelling on the challenges that inevitably come up in the job. A positive attitude is something that is most valued by supervisors and co-workers, and that also makes the job more pleasant and fun to go to each day.Reliability: You can simply be counted on to do whatever job.Adhere to reasonable management instruction: Ensure that the Company’s policies, rules, procedures and obligations are observed in carrying out the above duties. Responsibilities:Service TechnicianResponsible to: Operations - Service ManagerReporting directly to: Operations - Service ManagerMain purpose of the job:
The main purpose of the Service Technician is to support the Service Department Team Leader in the repair of all rental equipment to a high standard. The key areas are repair and upgrade of rental inventory both mechanical and electronic.Overview of Duties and responsibilities required:Assist the Service Department Team Leader with prioritising repair, based on utilisation or upcoming orders.
Identify electronic and mechanical faults with products to enable repair.
Maintain Inventory of parts.
Update Service software systems to ensure that complete and accurate records are maintained.
Fulfil routine maintenance and repair of equipment alongside the relevant departments.
Assist departments with equipment shortages.
Assist with training and mentoring other members of the team.
Carry out regulatory compliance testing as appropriate.
Work alongside team members and across departments constructively.
Strong problem-solving skills with the ability to work under your own initiative.
Ensure the LEAN process is adhered to at all times.
Assist in the undertaking of stock cycle counts with the department when scheduledApply safe lifting practices at all timesOverview of Required Competencies:An Electronics background with advanced soldering abilities on SMD printed circuit boards is desirable.
Ability to solder fine pitch integrated circuits.
Capable of reading and understanding electronic schematics.
Ability to fault find and repair PCB’s to component level without the use of automated test equipment.
Ability to maintain a safe, clean and hazard-free environment and understand and comply with the Company’s Health and Safety Rules.
Ability to follow and constructively work alongside others as required, contributing towards team efficiency.
Positive attitude, with a desire to learn and progress within the Company.
Reliable and Accountable: Willing to take responsibility and ensure all tasks are fulfilled as required.
Good computer skills including all Microsoft Office applications.
Willingness to treat others with respect and participate in fostering a friendly, welcoming working environment. EEO and Disclosure:This list of duties and responsibilities is not intended to be exhaustive. Employees are expected to adopt additional tasks when required; these tasks will be in keeping with the general profile of the role. Employees are also expected to ensure that the Company’s policies, procedures and obligations are adhered to in carrying out all duties.

Production Resource Group Llc