Client Services Associate

HR GO

  • Eastbourne, East Sussex
  • £24,000-30,000 per year
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
HRGO Recruitment are seeking a proactive and dedicated Client Services Associate to join our client's UK-based online auction team. The ideal candidate will possess strong communication skills, admin experience, and proficiency in Microsoft Office. You will play a crucial role in ensuring high levels of client satisfaction by delivering outstanding customer service.Key Responsibilities:
  • Respond efficiently to client inquiries via phone, email, and in-person interactions.
  • Maintain and update client records using Microsoft Office and internal databases.
  • Provide administrative support to the team, including scheduling, data entry, and reporting.
  • Collaborate with other departments to address and resolve client issues promptly and effectively.
  • Continuously seek opportunities to enhance the client experience.
Requirements:
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Previous experience in an Customer Services is required.
  • Ability to communicate effectively and professionally.
  • Excellent organisational and multitasking abilities.
  • Detail-oriented with strong problem-solving skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
Benefits:
  • Competitive salary with progression opportunities
  • Office based in town centre with easy access to train lines
  • Large social committee
  • Games room with free snacks and drinks
  • Casual dress
  • Large friendly team
  • Bright and open working spaces
if you are interested in this exciting opportunity, please click 'APPLY NOW' and a consultant from our Eastbourne team will be in contact.Apply with HRGO

HR GO