
Credit Controller
- Basingstoke, Hampshire
- £28,000-30,000 per year
- Permanent
- Full-time
- Assess and approve new customer account applications, performing credit checks and risk analysis
- Establish and review credit limits based on financial data, payment history, and risk appetite
- Manage credit insurance policies by submitting and tracking claims and applying for limits.
- To resolve customer maintenance queries within our service level.
- Maintain accurate records of credit decisions and bad debt accounts.
- To support and deputise for the Credit Team leader, and be able to support the team when the team leader is out of the office.
- Providing excellent service and support, to agreed standards for our customers and publishers, taking ownership of all queries
- Administering and supporting the customer maintenance function within the team
- Assisting the team in chasing payments and providing cover for the team
- At least 3 years of credit experience
- A relevant Credit qualification (CICM level 3 preferred or QBE)
- Good organisation and time management skills
- Good working knowledge of Microsoft Office applications
- Excellent written and verbal communication skills
- Familiarity with credit checking tools
- Ability to work independently, but able to support team members.
- Hours of work will be 9.00am-5.00pm Monday to Friday
- Hybrid working (currently 3 office days/2 WFH)
- Fantastic benefits including Private Medical Insurance
- Enhanced employer pension contributions
- Employee discounts
- 25 days holiday
- On-site canteen and free parking