The Dermatology Partnership and our selected partners use cookies and similar technologies (together “cookies”) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics purposes.See our to read more about the cookies we set.You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page.common--cookies--alert#acceptAll">Accept all cookies common--cookies--alert#disableAll">Decline all non-necessary cookies common--cookies--alert#openPreferences">Cookie preferences common--cookies--preferences#open" class="bg-company-primary text-company-primary shadow-form inset-x-4 mb-4 rounded max-w-screen-sm p-4 overflow-auto max-h-[80vh] z-cookie-alert backdrop:bg-[rgba(0,0,0,0.6)] sm:p-10 sm:mb-auto fixed top-2">Select which cookies you acceptOn this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly.If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link “Manage Cookies”, which is always available at the bottom of the site.To learn more about what the different types of cookies do, how your data is used when they are set etc, see our .Strictly necessaryThese cookies are necessary to make the site work properly, and are always set when you visit the site. Vendors Teamtailorcommon--cookies--preferences#handleCategoryToggle">AnalyticsThese cookies collect information to help us understand how the site is being used. Vendors Teamtailorcommon--cookies--preferences#handleAccept">Accept these cookies common--cookies--preferences#handleDecline">Decline all non-necessary cookiescommon--header--menu#toggle" data-common--header--menu-target="button" > Career menuEmployee Candidate Homepagecommon--dropdown#toggle">common--share#handleClick" data-provider="Facebook"> Facebook common--share#handleClick" data-provider="Twitter"> X common--share#handleClick" data-provider="LinkedIn"> LinkedInPatient Bookings Administration · Support Centre (Oxfordshire) · HybridPatient Bookings Administrator - Hybrid/Remotecareersite--jobs--form-overlay#showFormOverlay" data-careersite--jobs--form-overlay-target="coverButton"> Apply for this jobblocks--cover--scroll#handleScrollDown" title="Scroll to content">We are looking for confident individuals to join our Patient bookings team.This is a remote role however our Head office is located in Rural Oxfordshire, occasional travel will be required for team building and training days to this location. Therefore it is preferable if you to live within (approximately) a 1 hr radius of OX25.You will be working as part of a supportive team, speaking to patients about their needs with the ultimate aim to book the patient in for treatment.You will need to be happy talking to people on the telephone, resilient, with a caring, empathetic nature and be comfortable working to targets.KEY RESPONSIBILITIES:
Answering telephone and online enquiries, making bookings for patients, and answering questions relating to treatments at a number of our clinics.
Booking and managing our clinic diaries within the business guidelines
Working towards individual targets and KPIs
Contacting existing patients who are interested in finance options with us.
ADDITIONAL INFORMATION:Flexibility is needed in order to ensure optimum cover at all times, working patterns are agreed well in advance so you have plenty of notice to plan outside of work, you will work a 37.5 hour week (7.5 hours per day, over a varying shift pattern between the hours of 8am- 8.00pm, Monday to Saturday)ESSENTIAL SKILLS:
Excellent communication skills
Excellent organisational skills
Efficient and accurate administration and IT skills
Ability to stay calm under pressure and multi-task
Enthusiasm and energy
Fast learner
Working knowledge of Microsoft packages
Previous experience in a similar environment with experience of booking appointments (Such as in a medical environments, hospitality industry or beauty industry would be an advantage).
WHAT'S IN IT FOR YOU?
Salary between £24,000 - £25,500
Commission
Staff discount
25 days holiday per year plus Bank holidays
Company pension plan
Department Locations Remote status HybridSupport Centre (Oxfordshire)Our ValuesWe place our patients at the heart of everything we do and demonstrate through our actions that we have a deep understanding of their concerns, embarrassment and fears.We strive to be the best in everything we do, from the clinical expertise of our consultants, therapists and nurses, to the operational systems and processes that we introduce to support them.We believe that our patients' trust is earned through the delivery of clinical service to the highest standard, adhering to clinical guidelines and good governance, and delivering evidence-based advice and treatments that our patients can rely on.About The Dermatology PartnershipFounded in 2018, The Dermatology Partnership is a growing group of private clinics who are trusted experts in dermatology. We transform peoples' lives by providing outstanding dermatology care.Founded in 2018 careersite--jobs--form-overlay#showFormOverlay">Apply for this job jobs--overlay#closeOverlay">Patient Bookings Administration · Support Centre (Oxfordshire) · HybridPatient Bookings Administrator - Hybrid/RemoteLoading application formCareer site
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LocationsDepartmentsAlready working at The Dermatology Partnership?Let's recruit together and find your next colleague.blocks--auto-join--form#focusEmailField"> blocks--auto-join--form#handleBefore turbo:submit-end- blocks--auto-join--form#handleComplete" action="/en-GB/auto_join" accept-charset="UTF-8" method="post">@stratumclinics.com
