
Account Development Manager
- United Kingdom
- Permanent
- Full-time
- Identify and pursue upsell opportunities within existing accounts for Search, Foreign Filing + Translations, Renewals, and additional IP services to achieve sales targets and revenue goals.
- Build and maintain an active sales pipeline. Keep CRM (Salesforce) up to date with all client interactions and opportunity updates.
- Develop and maintain strong relationships with existing clients, understanding their business goals, pain points and challenges to allow you to identify growth opportunities within the account.
- Collaborate with operational, sales and marketing teams to propose tailored solutions and implement effective strategies.
- Prepare and deliver compelling presentations and proposals to clients to retain their business and promote growth opportunities.
- Work with our internal Legal and Pricing Operations teams to handle contract renewals, pricing negotiations and service-level agreements to prevent churn, enhance client loyalty and create retention within existing accounts.
- Identify and refer cross-sell opportunities to colleagues in other RWS Business Units.
- Travel: There will be elements of travel for this role with Account Development Managers visiting clients and attending Sales events.
- Proven experience in account management, business development, or sales.
- Strong growth-mindset.
- Strong communication, negotiation, and problem-solving skills.
- Ability to thrive in a fast-paced, dynamic environment.
- Familiarity with CRM software and data analytics tools.
- Ability to work independently, to organize your time and achieve quotas.
- Commercial awareness and results focus.
- Ability to learn new products and services.
- Previous experience working within Intellectual Property.