Join Our Leadership Team: Head of Service Delivery and Standards Location: Eyre Street, Sheffield (with flexible/hybrid working) Hours: 36.25 per week, Monday to Friday (flexible between 8am–6pm) Salary: 40k+ Competitive, based on experience Contract: Permanent Are you a passionate, innovative leader looking for your next challenge in the charity or social care sector? Do you want to make a real and lasting impact in the lives of older people across Sheffield? At Age UK Sheffield, we’re not just a service provider—we’re a movement that puts older people at the heart of everything we do. We are now recruiting for a strategic, forward-thinking Head of Service Delivery and Standards to join our Senior Management Team and lead the evolution of our services at a time when older people need us more than ever. About the Role This is a rare opportunity to join an innovative, award-winning charity that prides itself on delivering excellence. Reporting directly to the Chief Executive and working closely with our Board of Trustees, you will have overall responsibility for the quality, delivery, development, and strategic leadership of our operational services, including: Independent Living Coordination Hospital Discharge Dementia support Information & Advice Paid-for home support services You will be the organisational lead for safeguarding, health and safety, and quality assurance, ensuring that services are safe, high-performing, person-centred, and continuously improving. About You You will be an experienced senior leader with a background in social care, health, or the voluntary sector. A confident people manager, you’ll be skilled at getting the best out of teams while maintaining a strong grip on performance, contracts, compliance, and culture. You're equally at ease in a boardroom presenting KPIs to trustees as you are chatting to customers at a dementia café. You’ll bring: - Proven experience in managing innovative, high-quality frontline services - Strong leadership and people management capabilities (our team includes over 90 staff and 100+ volunteers) - Confidence in safeguarding, health and safety, HR, and quality standards - A collaborative, flexible, and values-driven approach to leadership - Excellent IT and data literacy and a strong understanding of contractual performance Why Work With Us? - You’ll be part of a visionary, supportive, and diverse organisation committed to making Sheffield a great place to grow older. - We offer flexible working hours and hybrid working options following a comprehensive induction. - 30 days annual leave (plus bank holidays) - Age UK Sheffield is proud to be a Mindful Employer and a Disability Confident Employer. We warmly welcome applications from people of all backgrounds, including LGBTQ+ and Black and ethnic minority communities. Ready to Lead Change? If you’re excited by the opportunity to shape and deliver outstanding services that make a difference, we’d love to hear from you. Apply by: 9am on Monday 15th September 2025. Interviews will be held during week commencing 22nd September 2025. For an application pack please go to the ‘Recruiting’ page on www.ageuk.org.uk/sheffield Find out more: www.ageuk.org.uk/sheffield Join us. Lead with heart. Deliver with purposeLocationSheffieldSalary40k+ Competitive, based on experienceType of ContractFull TimeHours36.25 per week, Monday to Friday (flexible between 8am-6pm)BenefitsClosing Date15-09-2025How to ApplyFor an application pack please go to the 'Recruiting' page on www.ageuk.org.uk/sheffieldWeb Link
Voluntary Action Sheffield
