
Stock Administrator - Harrods
- London
- Permanent
- Full-time
- Checks the validity and details of all invoices
- Ensures the follow up of deposits, charges and refunds
- Exchanges information with the financial back office
- Solves all payment problems
- Prepares and executes banking reconciliation on daily basis
- Investigates and solves discrepancies
- Manages all stock transfers (reception, departure, BTQ-BTQ)
- Controls the quality of all stock transfers (reception and departure)
- Manages client reservations
- Manages consignments (daily, event, press, etc.)
- Prepares pieces for display
- Price labelling
- Price changes
- Manages all omni-channel orders from a stock management perspective
- Manage safe and understock organization
- In charge of preparations of e-commerce sales on daily basis
- Managing returns and refunds from e-commerce
- Managing e-commerce products & clients database
- Coordinate with head office online team (price change preparation, product assortment, product selection, information to correct)
- Contact clients in case of specific requests
- Manages the annual counts, cycle counts and spot checks
- Manages all additional inventories as requested (certificates, stones, etc.)
- Ensures the application, communication and respect of strict stock handling in line with the Group and Maison policies & procedures
- Boutique Organization:
- Manage current and pending orders of valuables and non valuable
- Contribute to a positive and productive boutique environment
- Participate in daily life, opening and closing of the boutique
- Support special projects (transformation and pop ups)
- Develop a deep understanding of the Maison products, heritage and values
- Initial screening call with Richemont Talent Team
- Interview with the Hiring Manager
- Interview with the HR Manager