Demo Engineering Analyst

Choco Communications

  • London
  • Permanent
  • Full-time
  • 7 days ago
Choco is on a mission to enable the global food system to become sustainable by optimizing the way food is sold, ordered, distributed, and financed. Our AI-focused software connects distributors with their customers to operate waste-free and efficiently. A problem of this magnitude requires a massive scale and only the best people will be able to solve it. Are you in?Here's what we're up to:Bring Choco to life for our customers.At Choco, we believe technology should feel human. As a member of the Solutions Team, you'll bring our vision to life: activating the full potential of Choco's products and people. You'll empower our Go-To-Market teams to deliver resilient results through scalable tools, evolving playbooks, and data-driven processes.As our first Demo Engineering Analyst, you'll design the systems that allow our sales and customer success teams to show Choco's value in minutes, not hours. This isn't just about automation. It's about credibility, creativity, and collaboration. You'll make sure every client can experience Choco in a way that feels real, relevant, and trustworthy.What you'll doBuild and maintain an on-demand demo system that lets AEs set up custom demos in
5 minutesPartner with AEs, CS, Product, and Marketing to close demo gaps and create smooth narrativesDesign safe, scalable environments where customers can try Choco themselvesEliminate reliance on Figma mockups - bring the real product to life in every conversationContinuously improve demo infrastructure based on feedback and new releasesWhat you'll bring1-3 years in a SaaS or startup environment - ideally your second role, with hands-on experience in implementations, technical support, or demo engineeringComfortable working with APIs (GraphQL, Postman) and basic coding/automation (Python or similar scripting)Customer-centric mindset - you understand user needs and can translate them into demos that resonateCollaborative and open to feedback, thriving in cross-functional work with sales, CS, and product teamsExperience with design tools (Figma), data visualization platforms (Looker, similar), or product tour tools (Storylane, Navattic, Walnut) would be a plusChoco was founded in 2018 in Berlin. Now, we are a dedicated team of over 200 Chocorians across Europe and the US. We seek hungry and humble individuals who embrace hard work, put our team first, and are committed to building a lasting company. Our mission demands urgency and speed while maintaining a long-term vision.In just five years, Choco has raised $328.5 million and achieved unicorn status in 2022, with a valuation of $1.2 billion. We're supported by some of the world's best investors like Bessemer Venture Partners, Insight Partners, Coatue Management, and LeftLane Capital.Choco is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.

Choco Communications