Pharmacy Assistant/Customer Service Assistant
Adecco
- London
- £22,000-29,000 per year
- Permanent
- Full-time
- Competitive salary package
- Opportunities for career growth and development
- Friendly and supportive work environment
- Employee discounts on products
- Health and wellness programmes
- Flexible working hours
- Provide excellent customer service to ensure customer satisfaction and loyalty
- Handle incoming customer inquiries via phone, email, and chat
- Assist customers with product information, orders, and returns
- Resolve product or service issues, escalating as necessary
- Maintain accurate customer records and documentation
- Collaborate with various departments to ensure smooth order processing and delivery
- Identify opportunities to improve customer service processes and procedures
- Stay up-to-date with product knowledge and industry trends
- Previous experience in a customer service role
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Attention to detail and accuracy in handling customer requests
- Ability to multitask and work in a fast-paced environment
- Positive and friendly demeanour
- Experience in the cosmetics or pharmaceutical industry