Ambulance Care Assistant - West Essex

NHS

  • Epping, Essex
  • Permanent
  • Full-time
  • 7 days ago
We are currently recruiting enthusiastic and passionate Ambulance Care Assistants to transport non-emergency patients, who are frail or need specialist assistance, to and from appointments at hospitals, treatment centres and other similar facilities.If you have experience of caring for people with proven customer care and communication skills with the public, then we would like to hear from you!You will need to be flexible, adaptable and have a caring approach. A good sense of humour and local knowledge of the area will also be an advantage.Please ensure that your application relates to the essential criteria in the person specification.Every day is different as an ACA and you could really make a difference to our patients.Main duties of the jobThe role of the Ambulance Care Assistant involves the transportation of non-urgent patients to and from health/social care premises and private residences. This is a responsible role which requires a professional and caring attitude, as well as teamwork.You will work in a team of two, or on your own, undertaking duties in a variety of vehicle types.You need a full UK manual car driving licence, with at least one years driving experience.(Please note that a maximum of 3 penalty points will be considered for a minor motoring offence only.)Your role with EEAST PTS would start with a3 week paid training course (Monday - Friday). The training involves clinical training to be a 'First Person on Scene', and patient transport driver training.It is your responsibility to attend the training course in full and successful completion of the course is a requirement of the offer of employment. The courses are held in Welwyn Garden City and travel expenses will be reimbursed in line with Trust policy.You MUST be able to commit to undertaking the training course as outlined above.About usYou'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.DetailsDate posted28 August 2025Pay schemeAgenda for changeBandBand 3Salary£24,937 to £26,598 a year per annum (£11.67 per hour)ContractPermanentWorking patternFull-timeReference number247-PTS-ACAWE-0825Job locationsSt Margaret's Hospital, EppingHawthorn Lodge, St Margaret's Hospital EppingCM16 6TNJob descriptionJob responsibilitiesFor a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.Please note, CVs are not accepted. Job descriptionJob responsibilitiesFor a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.Please note, CVs are not accepted.Person SpecificationDrivingEssential
  • Full car driving licence (max 3 penalty points on licence, or clean if licence is obtained within two years of application).
Desirable
  • C1 Category
ExperienceEssential
  • Experience of dealing with people, demonstrating sound customer care skills.
  • Experience of working in a fast-paced environment, and ability to remain calm and professional.
  • Experience of working to deadlines and in timeframes,
Desirable
  • Previous work in a caring profession. Work with public involvement.
  • Knowledge of Patient Transport Services.
Person SpecificationDrivingEssential
  • Full car driving licence (max 3 penalty points on licence, or clean if licence is obtained within two years of application).
Desirable
  • C1 Category
ExperienceEssential
  • Experience of dealing with people, demonstrating sound customer care skills.
  • Experience of working in a fast-paced environment, and ability to remain calm and professional.
  • Experience of working to deadlines and in timeframes,
Desirable
  • Previous work in a caring profession. Work with public involvement.
  • Knowledge of Patient Transport Services.

NHS