Operations executive for China Market

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  • Liverpool
  • £25,000 per year
  • Permanent
  • Full-time
  • 2 months ago
  • Apply easily
The Operations Executive will be a key player in managing and improving our customer service experience for our Chinese market, in the business services industry. This role requires a passion for education, business acumen, and the ability to work cross-culturally.
  • Facilitate efficient communication between Chinese partner schools and the global alliance.
  • Manage customer service inquiries from Chinese market, ensuring high levels of satisfaction.
  • Collaborate with the customer service team to streamline processes and improve service delivery.
  • Conduct market research to understand educational trends in China.
  • Assist in the planning and execution of cross-cultural events and initiatives.
  • Support the sales team in business development activities within the Chinese market.
  • Provide administrative support when necessary.
  • Maintain high standards of professionalism and adhere to company policies and procedures.
Permanent, full time role with great benefits|National and international travel opportunities, team events and getaways.A successful Operations Executive should:
  • Have experience with budget preparation and management
  • Fluency in English and Mandarin to effectively handle the Chinese market.
  • Strong interest in education and international business.
  • Excellent communication and customer service skills.
  • Ability to work effectively in a diverse, cross-cultural team.
  • Operational experience in Education or Travel industries preferred but not essential.
The company is a large global alliance of schools, dedicated to fostering international collaboration and educational excellence. With a team spread across various continents, they are committed to creating a positive impact on the global education landscape.
  • Competitive salary with a range of GBP £25,000-£30,000 per annum.
  • Opportunity to work in a multicultural environment.
  • Chance to make a real impact in the global education industry.
  • Comprehensive training and development opportunities.
  • Generous holiday leave and benefits package.
We welcome all applicants who are passionate about education and excited about the opportunity to work in a global team. If you're an ambitious individual who's ready to start your career in the business services industry, apply today!

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