Customer Service Adviosr

BMW Group Retail

  • Glasgow
  • £30,000 per year
  • Permanent
  • Full-time
  • 7 days ago
Douglas Park Glasgow is looking for a Customer Service Advisor.Your roleYou will work within our friendly team supporting our branch and its customers through the various administration services we provide for our manufacturers.This is a fantastic opportunity in Park's Motor Group. We can offer genuine scope for development and progression from a Service Advisor position and beyond.If you have the desire to learn and the drive to become a member of our team then we want to hear from you.The OTE would be a basic of £30k with OTE of £36K and the hours would be M-F 8am-5.30PM and every 3rd Saturday morning 8-12.30pm.What you will do:
  • Help contribute towards the team's daily workload
  • Process invoices, paperwork, and customer details
  • Liaise directly with customers providing a second to none level of service
  • Maintain, create and change in our databases
  • Be able to, maintain a high consistent quality of work
  • Communicate in a confidential, professional, and appropriate manner
  • Continually develop your personal skills and knowledge
Your profile
  • Previous work with a manufacturer (mandatory)
  • The ability to confidently use Microsoft Office, Excel, and Word as well as email packages
  • Have an eye for attention to detail
  • Be a strong confident communicator
  • Have a polite and warm telephone manner
  • Good numeracy skills
  • Be adaptable to varying tasks
  • Have a desire and willingness to learn
RewardsFor you:
  • Access to the Company Pension Scheme
  • Colleague Introductory Scheme
  • Industry leading discounts on purchases on new and used cars
  • Death in service benefit
For you and your family:
  • Discounted Servicing
  • Subsidised car purchase scheme
  • Employee Assistance Programme
  • 24/7 remote GP
  • Medical second opinions
  • Unlimited mental health support
  • Physiotherapy help and advice
  • Savings and discounts on shopping
  • Financial and legal support
  • Wellbeing assistance

BMW Group Retail