Service Advisor
- Ruislip, Greater London
- Permanent
- Full-time
- Meeting and greeting customers in a friendly and courteous manner throughout the day.
- Booking vehicles into the technical workshop.
- Liaising with the technical workshop to keep track of the vehicles' progress and ensuring the vehicle is ready at the promised time.
- Providing exceptional customer service, including establishing customers onward travel arrangements, updating customers whilst their car is in our workshop, handing over vehicles after service work and maintaining ongoing relationships with your customers.
- Maintaining thorough product knowledge and updating your knowledge through manufacturer led training.
- Adopting a sales approach regarding upsell.
- Maintaining good housekeeping standards and orderly administration of your work.
- Full UK Driving Licence
- Motor Industry experience is preferable
- Happy to work independently and as part of a team
- Ability to work to timescales effectively, with a keen eye for detail
- Enrolled on our aftersales academy
- Accelerated training pathways and manufacturer training
- State of the art facilities with modern automotive technology
- Family friendly benefits such as enhanced Paternity & Maternity leave
- Long Service holiday rewards that increase with your length of service
- Paid day off for your birthday