Receptionist

London
£33,780 per year
Permanent
Full-time

6 days ago

ReceptionistSalary: £33,780 per annum, plus company benefitsLocation: London, E1 6PWContract: Full Time, PermanentShifts: 40 hours per week, Monday – Friday, shifts between 7:30am and 7:30pm with 1 hours unpaid lunch breakWork model: Fully onsiteWilliams Lea seeks a Receptionist to join our team!Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.Purpose of roleThe Receptionist is the first point of contact for visitors calling or visiting our client’s office. Duties include welcoming clients and visitors to the office, organising and preparing hospitality and offering administrative support to the firm. Every task which is undertaken must be delivered with an exceptional customer service approach.A successful Receptionist should have a welcoming and pleasant personality, with the ability to easily build rapport with people. They’ll be able to deal with urgent tasks in a timely and effective manner, and the ability to multitask is important for this position.This role requires working in shifts, so flexibility is a plus.Key responsibilities

Meeting, greeting, and interacting with clients, visitors and contractors
External and internal call and email handling including taking and passing on accurate messages
Help with hospitality (i.e. making drinks for clients, assisting with setting up food and drinks for meetings and events)
Updating log-books and schedules
Processing deliveries
Ordering, organising and assisting with meetings & events
Populating data collection workbooks
Ensuring that security to the building is maintained in line with guidance and standard operating procedures
Carrying out the reception training for any cover team members and identifying ongoing training needs for the cover team, liaising with the Team Leader as needed
Raising any concerns about process, practice or incidents as appropriate
Actioning any reasonable task instructed by your line manager or property manager

Personal attributes

Previous receptionist and hospitality experience is essential
A committed attitude and dedication to creating a memorable guest experience
Fluent written and spoken English
Experience using email and Microsoft packages
An energetic approach that shines through in your work
A team focused attitude
A natural passion and desire to make every visitor smile
Excellent personal presentation
Adopts the company values – Teamwork, Integrity, Passion and Success
Is innovative and can spot an improvement opportunity
Has the ability to empathise and understand the customer’s needs
Has exceptional communication skills
Appreciates and values each other’s differences
Always considers the best interests of the company, colleagues and customer
Has a diligent work ethic

Rewards and BenefitsWe believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

25 days holiday, plus bank holidays(pro-rata for part time roles)
Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
Life Assurance
Private Medical Insurance
Dental Insurance
Health Assessments
Cycle-to-work scheme
Discounted gym memberships
Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!Equality and DiversityThe Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at (we do not accept applications to this email address).View our Privacy Notice

Williams Lea

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