
Lead Salesforce Business Analyst
- Peterborough
- Permanent
- Full-time
- Engage directly with customer stakeholders to gather and clarify business requirements
- Translate requirements into detailed design documents
- Provide technical solutions and ensure alignment with business goals
- Perform POCs (Proof of Concept) to validate solutions before rollout
- Collaborate with cross-functional teams to drive implementation and support
- Strong hands-on expertise in Salesforce Configuration, Administration, Customization
- Solid experience with Apex and Lightning Web Components (LWC)
- Proven ability to bridge the gap between business needs and technical execution
- Experience in managing customer relationships and expectations effectively