Customer Service Executive

Synergy Recruitment

  • Middlewich, Cheshire
  • £21.00 per hour
  • Temporary
  • Full-time
  • 21 hours ago
  • Apply easily
A phone-based customer service role that DOESN'T require previous experience.Yes, you read that correctly!Due to continued growth, our client based in Middlewich is looking to recruit multiple Customer Service Executives.You will start on a temporary contract with a view to it leading to a permanent position if successful.Full training is provided and you'll join a friendly and supportive team who do fun things like "dressing up days" (picture festival clothes for Glasto, PJs to work), bake sales for Macmillan, & pizza in the office.The offices are modern and open plan, with a lovely relaxed vibe.Details of the Customer Service Executive positions:
  • Pay: £12.21 + £1.47 (holiday pay) = £13.68 per hour
  • Start and Duration: ASAP - temporary to permanent contracts available
  • Hours: 37.5 hours per week, must be available between 8am - 8pm Monday to Friday, with approx. 1 in 4 Saturdays half a day.
  • Location: Middlewich (outskirts) - free parking - if using public transport, please note, the bus stop is over 1 mile away from site.
Job Role:As a Customer Service Executive, you will be dealing with a high volume of inbound and outbound calls:
  • Handling approx. 60 - 100 calls per day
  • Booking, re-arranging, and cancelling appointments
  • Answering enquiries
  • Completing over the phone questionnaires
  • Updating records on the inhouse system
Skills and Experience required for the Customer Service Executive position:
  • Previous experience within a customer facing role (eg retail, hospitality, care, health & beauty, office-based customer service)
  • A polite and professional telephone manner
  • Ability to learn new IT systems
If this sounds like the job you have been waiting for, please apply with your CV today!

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