Claims Handler

Time Recruitment Solutions

  • Newham, East London
  • £30,000 per year
  • Permanent
  • Full-time
  • 2 months ago
  • Apply easily
Job Title: Motor Claims AdministratorLocation: Newham, London (On-site)Salary: £25,000 - £30,000 per annumType: Full-time | PermanentA growing accident management company is seeking a confident and organised Motor Claims Administrator to join their expanding team. This is a fantastic opportunity for an experienced claims handler who thrives in a fast-paced, customer-focused environment.Key Responsibilities:
  • Manage front-of-house duties, including meeting and greeting customers
  • Handle incoming calls and take down new claims (First Notification of Loss - FNOL)
  • Prepare and check vehicle documentation, including check-in and check-out procedures
  • Set up and maintain client files, ensuring all correspondence is accurate and up to date
  • Liaise with solicitors, insurers, and potential customers
  • Recover credit hire invoices and follow up on outstanding payments
  • Carry out general administrative tasks, including maintaining office supplies and stationery
  • Support management with ad hoc requests and tasks as needed
What We're Looking For:
  • At least 1 year of experience in motor claims handling (essential)
  • Strong organisational skills and attention to detail
  • Confident communicator, both written and verbal
  • Able to manage multiple tasks and prioritise effectively
  • Comfortable working independently and as part of a team
  • Proficient with standard office software (e.g. Word, Excel, email)
  • Driving licence (preferred but not essential)
Benefits:
  • Monday to Friday schedule
  • Free on-site parking
  • Supportive team environment
  • Opportunity to grow with a fast-moving business
We value professionalism, initiative, and great customer service. Apply now to join our team!

LogicMelon