Operations Director - Project Management (M5)

Mace Group

  • London
  • Permanent
  • Full-time
  • 16 days ago
Operations DirectorAt Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture and priorities, visit our .Within our Consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.The project:The Mixed-Use Development sector in UK and Europe is enjoying record levels of investment and change, driven by a need to evolve and Mace aims to capitalise upon this sustained growth by maintaining strong and sustainable relationships with all levels of industry/ client organisations.Project: The purpose of this role is to lead and develop Mace’s Mixed-Use Development sector business, creating and providing an integrated service offer which involves a combination of project and programme management, cost management, design, sustainability management, development management and strategic advice to Mixed-Use Development sector clients across the UK and Europe.The sector lead will report into the Business Unit Director for the Commercial Sector, in the Consult Engine.Your responsibilities will include:
  • Providing leadership and strategic direction to the Mixed-Use Development sector business unit in Mace.
  • Working with other Sector leads - sharing best practice / intelligence / customer relationships etc.
  • Working with Regional leads and Centres of Excellence to deliver on business plan.
  • Recruiting, motivating and developing quality people to support Mace’s growth in the Mixed-Use Development sector.
  • Promoting effective communications within the business and with the Mixed-Use Development sector clients.
  • Managing and liaising with other directors of the business.
  • Ensuring the capacity and capability of the resource made available to clients.
  • Obtaining the right training and development for people within the business.
  • Supporting and sustaining the Mace values, behaviours, and culture within the business unit.
  • Developing and sustaining strong working relationships with senior client representatives.
  • Preparing a realistic and deliverable marketing / BD strategy for the sector in Mace.
  • Maintaining effective client relationship / account management with the Mixed-Use Development sector clients.
  • Being the face of the company in dealings with clients and the wider industry.
  • Working with marketing and communications teams in Mace to raise profile of the sector.
  • Establishing appropriate strategies for delivering relevant projects and programmes.
  • Developing realistic resource plans and budgets for project work.
About youThe successful candidate will be expected to embrace Mace’s culture and values and will feel able to buy-into the long-term vision of the company. With the ability to demonstrate exceptional performance and a track record of consistent work- winning within Mixed-Use Development sector. The candidate will be capable of forming and maintaining good working relationships at the highest levels in client organisations, as well as within and across Mace.The candidate will be an experienced and capable communicator, will be articulate and open, and comfortable when representing the company in a public forum. As well as being a confident leader of existing projects and programmes the candidate will be capable of planning and developing new areas of business across the UK and Europe.It is essential that the right candidate has a prior, in-depth knowledge of the Mixed-Use Development sector, ideally achieved from both a client organisation and service provider. It is important for this individual to be capable of quickly assimilating the needs of the sector, in order to determine the future direction that the sector is likely to take across the UK and Europe.The Sector Lead will be comfortable in dealing with people at all levels within the industry and will be confident in discussing current issues affecting projects or programmes with executives as well as with executive leadership of tier one contractors and consultants. Contributing with fresh ideas on strategy, business planning, and service delivery that will challenge normal practice.Our values shape the way we consult, and define the people we want to join us on our journey:Safety first - Going home safe and well:You will be a leading advocate of Mace's value of Safety First, and be accountable for leading and maintaining exceptional safety, quality, cost, programme, sustainability and project compliance standards.You will possess advanced technical expertise in local Health and Safety rules and regulations relevant to project portfolio.You will champion a diverse and inclusive working environment, and understand the importance of the wellbeing of the people you manage.Client focus – Deliver on our promise:You will lead the delivery of key assignments and defined business areas, providing strategic direction and monitoring delivery aligned with overall vision and objectives.You will be the relationship owner and primary contact for Mace executive team engagement, and responsible for ensuring efficient governance to achieve our strategic priorities.You will be responsible for key client relationship management, including generating live prospects and leads.Integrity – Always do the right thing:You will have full budgetary oversight and ensure operations are fiscally and ethically viable, and meet organisational and legislative compliance obligations.You will directly influence long term development of strategy for a function or Business Unit (BU), creating a sustainable business future.You will commit to making a positive impact for our people, our clients, and our planet, and take ownership for holding others to account who do not uphold the Mace values.Create opportunity for our people to excel:You will mentor, coach, and develop your project team and provide an environment to share knowledge and experience.You will actively network, innovate, and seek understanding of best practice, utilising the full depth of knowledge of Mace Group, the Centres of Excellence, Mace Way Control Centre and Knowledge Hub.You will use your network to identify talent, lead recruitment, and manage the development, retention and mobility of people, and support our people to achieve their highest potential.You’ll need to have:Right to work, or ability to obtain a VISAMembership of RICS, CIOB, APM, ICE or equivalent demonstrable professional or personal development.Extensive experience in the successful delivery phase of projects and programmes in the mixed-use development sector.Deep property or infrastructure project management expertise.Strong commercial and financial acumen.Leadership and management experience of large, diverse teams.Experience of managing relationships with key senior stakeholders.Knowledge of how carbon and sustainability considerations will shape the outlook of the projects you are working onMace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organization.Qualifications..

Mace Group