
Employment Navigator Specialist - (South West)
- Plymouth
- £40,000-45,000 per year
- Permanent
- Full-time
- 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days)
- 2 Volunteer Days
- Pension - 5% Employee 5% Employer
- Healthcare Cash Plan, incl. 3 x salary life assurance
- Annual salary pay review
- Refer a friend scheme
- Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits
- Business to business sales, marketing, networking
- Strong written and verbal communication skills
- Working with external senior managers in an account management capacity
- Working in a performance target driven environment e.g. recruitment consultant, sales representatives
- Experience of working with people with multiple and complex needs in particular those known to the Criminal Justice System
- Knowledge of the employability and recruitment industry. Previous experience in sales or recruitment, ideally with experience securing job vacancies and supporting candidates into work.
- Excellent communication skills with the ability to build rapport quickly and maintain positive relationships.
- Highly organised with good attention to detail and the ability to manage multiple employer accounts effectively.
- Good understanding of welfare to work services and working with diverse customer groups.
- Strong interpersonal and negotiation skills, with the ability to influence employer decisions.
- A good working knowledge of the local labour market in the South West region.
- Excellent stakeholder management with an ability to contact decision makers, identify business opportunities and closing contracts.
- High level of digital literacy, including strong working knowledge of Microsoft Office applications and web-based communication technologies. Knowledge of social media, utilised for networking and lead generation
- GCSE or equivalent in English and Maths at grade 'C' or above, or equivalent qualification or experience
- Willingness to undertake any relevant training to develop within the role
- Flexible in your approach with a willingness to travel and occasionally work outside standard hours.
- Full valid driving licence to enable deployment across a specified geographical area (region), when required
- Willingness to partake in vetting and screening process in line with HMPPS Enhanced Level 1 Vetting
- CPRS, CIPD, IEC or REC qualification or equivalent
- Being willing and flexible in working across clusters/regions, including travel to both community and custodial establishments as needed.
- Remain focused, adaptable, and resilient in fast paced, changing environments.
- Delivers work efficiently and effectively, meeting targets and contractual requirements within set timescales and resources.
- Skilled in engaging individuals facing disadvantage and complex needs, building trust and rapport.
- Motivate and sustain individual engagement to support meaningful, positive changes.
- Demonstrate excellent time management, planning, and organisational skills, with the capacity to lead multiple activities and achieve outcomes.
- Communicate confidently and clearly verbally, non-verbally, and in writing across all levels and settings.
- Build strong stakeholder relationships, using influence and negotiation to achieve shared goals.
- Proactively identifies and resolves problems and barriers to progress.
- Works collaboratively within a team, contributing to shared objectives and supporting others by recognising and utilising individual strengths.
- Bring in a high level of initiative, drive, and self-motivation to their work.
- Be able to make well-reasoned decisions and judgements that are clear, accurate
- Capable of researching, analysing, and interpreting data to inform decisions and improve outcomes.