
Operations Manager
- Derby
- £75,000-80,000 per year
- Permanent
- Full-time
- Line manage a team of project managers, supervisors, operatives & sub-contractors delivering project works to our clients.
- Hold regular reviews (PRMs) on each project to ensure programme, cost, quality and safety are controlled in line with the business expectations.
- Ensure a high level of service is delivered and develop relationships with key stakeholder clients to encourage repeat business and long term strategic frameworks.
- Assist and develop new opportunities with existing and new clients in line with the business strategy to focus on predominantly end user clients.
- Ensure compliance with all Integral group policies and procedures.
- Deliver financial targets to meet established objectives, this will include the reporting of financial status with the support of the Commercial team.
- Lead the relevant site based project team to ensure compliance with company policies and procedures including Health & Safety, Quality Assurance and Engineering standards.
- Ensure works are carried out to high standard complying with relevant British Standards and codes of practice.
- Provide support for the Business Estimating Function as required.
- Manage the provision of technical support to the contract.
- Obtain and support the training for staff and operatives.
- Carry out staff appraisals for direct reports setting out training and development programs as required.
- Maintain a close working relationship with Commercial, Engineering, Estimating / Work Winning and Support teams.
- Assist in final contract negotiations prior to contract award (including such matters as commercial and engineering matters)
- Provide engineering support as necessary to the business should workload demand in other areas or other new works.
- Take responsibility for the overall performance of your team.
- Develop customer relationships and provide excellent customer service.
- All employees are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy.
- Identify and share innovations from across the business, including the latest installation techniques and lessons learnt
- Proven and demonstrable experience in the role of an Operations Manager
- Experience of working in occupied buildings/campuses
- Experience of managing health and safety procedures along with knowledge of H&S standards/regulations across multiple sites
- Experience in the preparation of quotations and estimates
- Ability to develop a good understanding of the customers' business requirements
- City & Guilds /NVQ/Degree (or equivalent) construction related qualification
- SSSTS/SMSTS, JIB/BESA, CSCS Card, First Aid
- Competent user of IT software packages including MS Office, Fieldview or similar tablet-based quality assurance software
- Understanding of programming techniques and ability to write short term programmes. Experience of the use of Asta / Microsoft Projects / Primavera programming software
- Commercial Aptitude, negotiation skills and proven accounts and financial management track record.
- Excellent interpersonal skills, with clear and confident written and verbal communication skills
- High level organisational ability along with time management skills in order to drive and meet deadlines
- Self-motivated with a proactive approach to all tasks undertaken. Able to demonstrate initiative and problem solve
- Commitment to providing a high-quality service demonstrating reliability, conscientiousness and flexibility
- Adept at working in a team and providing leadership/support/development to fellow team members
- Competitive salary £75, 000 - £80,000
- 26 days holiday plus bank holidays
- Car allowance
- Ability to buy and sell holidays – buy 5 days & sell 2 days
- Life assurance
- Company pension scheme
- Employee Assistance Program (EAP)
- Cycle to work scheme
- Purchase an electric vehicle via salary sacrifice
- Employee discounts with various brands
- Learning and development programs, training and career opportunities.