Hospitality Assistant - Bank

Retirement Villages Group

  • Saffron Walden, Essex
  • Permanent
  • Full-time
  • 15 days ago
  • Apply easily
Debden Grange is looking for a Hospitality Assistant to work on a Bank (zero hour contract) within our onsite restaurant/bar. The ideal candidate will be able to cover ad-hoc shifts to cover holiday/sickness and have a passion for customer service and a genuine desire to enhance the dining experience for our residents.As a Hospitality Assistant in our retirement village, you will play a key role in ensuring that our residents receive exceptional service during meal times.We pride ourselves on offering excellent service and creating a warm and inviting atmosphere for our residents.Responsibilities:
  • Greet residents warmly as they arrive at the dining area
  • Assist residents with seating and provide menus
  • Take food and beverage orders accurately and efficiently
  • Serve meals and beverages in a timely manner
  • Ensure that residents' dietary preferences and restrictions are accommodated
  • Clear tables and reset them for the next service
  • Provide friendly and attentive service to residents throughout their meal
  • Collaborate with kitchen staff and other waitstaff to ensure smooth operation of the dining area
  • Handle residents' concerns or special requests with professionalism and courtesy
  • Maintain cleanliness and organisation in the dining area
Requirements:
  • Previous experience in a hospitality setting or in a customer service role preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Strong attention to detail
  • Compassionate and patient demeanour
  • Knowledge of food safety and sanitation guidelines
  • Must be over 18 years old
In return we offer a number of benefits including, pension scheme, enhanced annual leave, birthday leave, rewards schemes, volunteering and wellbeing days and much more!

Retirement Villages Group