Lead Support Worker

Home Group

  • Lymington, Hampshire
  • Permanent
  • Full-time
  • 1 month ago
Lead Support WorkerLymington, HampshirePermanent, full time (37.5 hpw), rota workingPay £13.21 per hour (salary £25,838 per annum) and great benefits including Health Cash PlanHome, a place where you belongWant to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Lead Support Worker, you’ll be at the heart of supporting our customers who have complex mental health needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know!Typical day as a Lead Support Worker (known by us as Coordinator)
  • Creating person centred support plans and risk management plans with your customers
  • Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
  • Working with our Health Coach to support customers to achieve positive health outcomes or with our training officer to support our customers to access training, education and employment.
  • Carrying out risk assessments, support planning, goal setting and regular reviews.
  • Cuppas, chats and catch ups. There’s no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too.
Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK!You bring
  • Passion to support our customers to live their best life, working collaboratively with an eye for detail.
  • Experience of creating person-centred support plans and supporting colleagues to work to the plans.
  • Experience of coordinating and assessing customer referrals.
  • The ability to work on your own initiative, remain calm under pressure and have a resilient approach
  • To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular reviewOur teamYou’ll join our large Hampshire West Team - there are quite a few of us, please don't worry we won't expect you to learn all our names on the first day. You will be based at Lymington in the New Forest but there will be some travel expected to team meetings and training; you may even want to get involved with our outreach work in the local area.Our Management team include Emma, Karen, Ade and Lucy. Hampshire West are super passionate about what we do! We’re really proud of the daily support we provide our customers as well as supporting each other, and if there is cake or biscuits involved it is always a bonus!Job details
  • We work on a rolling rota pattern including 9am-5pm, 10am-6pm, 11am-7pm shifts. Our working patterns include some weekends and bank holidays.
  • Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
  • Although you may occasionally lone work, we do get together regularly [in the daytime] for training and team meetings.
  • Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
  • You’ll need an Enhanced DBS check done and we pay for that.
A place where you belongGreat things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. !What’s in it for you?
  • 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
  • Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
  • Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
  • We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
  • Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
  • Learn more about
on our website.Find out moreClick APPLY NOW to see our , and for . Sometimes we close a job early, so don’t delay or you might miss out.Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk

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