
People Operations Team Lead
- Manchester
- Permanent
- Full-time
- Manage a team of four HR Operations Specialists in the EMEA and AMERICAS region: align priorities to business strategy, oversee day-to-day work, provide coaching and manage individual performance & development.
- Manage the team’s work plan: coordinate and allocate work, ensure efficiency and quality assurance and manage continuous improvement projects
- Lead and oversee all HR operational processes in the employee lifecycle, ensuring alignment with compliance and organizational policies, and provide strategic direction to the team.
- Oversee and monitor the timely entry and data integrity of employee data to meet established deadlines for key HR processes (on and offboarding, payroll, benefits, etc.).
- Conduct regular data audits and perform quality checks to ensure accuracy, completion and compliance. Participate in internal and external audits, as required.
- In partnership with HRBPs, recommend, implement and maintain HR policies and procedures, ensuring compliance with internal guidelines and statutory and/or labor union requirements
- Ensure team is delivering consistent, efficient and accurate processes throughout all phases of the employee lifecycle, including but not limited to: data entry, time & absence systems, hiring activities, administrative support of benefits, policies compliance, employee file management, offboarding processes and support disciplinaries.
- Drive operational excellence throughout the employee lifecycle, proactively improving processes, harmonizing workflows and transforming complexity into streamlined practices
- Understand the strategy and lead change management initiatives, ensuring smooth transitions and minimal disruptions through enablement and effective communications with Global HR Operations and stakeholder groups
- Liaise with internal departments to coordinate workflows and ensure successful and timely completion of internal procedures.
- As part of a global team, the role may involve periodic meetings or project work outside local business hours to ensure alignment with international stakeholders.
- Leadership
- Project Management
- Results-oriented
- Analytical & Problem Solver
- Innovative
- Customer Focus
- Work-life balance with a hybrid & flexible working schedule.
- Competitive pay and bonus opportunities.
- Volunteering leave to dedicate to the cause of your choice.
- Dress for the day policy.
- QH University: Continuous training platform for all seniority levels.
- Attractive Wellbeing, Mental Health, Women Inclusion & D&I programs.
- Join a international and dynamic team that expects proactive and innovative initiatives.