Foreign Exchange Consultant (Seasonal Role) - Bromley
Hays Travel
- Bromley, Greater London
- Temporary
- Full-time
- Ensuring profitability of foreign exchange bureau
- Achieving given foreign exchange targets, including set KPI's
- Converting Hays Travel customers to purchase
- Maximising individual and team sales of foreign exchange
- Providing exceptional customer service at all times
- Assisting with the day-to-day operation of the bureau
- Increasing exposure of bureau and developing new business leads
- Using social media to promote offers, generate customer engagement and sales leads
- Maximising all opportunities by following foreign exchange sales structure
- Monitoring local competition and managing rates and margins effectively on a daily basis
- Monitoring stock levels of foreign currency and ensuring that minimum quantities are maintained
- Accurate cash reconciliation and banking
- Responsible for minimising risk and mitigating errors
- Play an active role in the day-to-day operation of the branch and supporting Travel colleagues with administrative duties
- Responsibility for security of the bureau
- Willingness to participate in training appropriate to own development
- Adhering to company policies and procedures
- To undertake any other duties that may fall into the job criteria
- To conform with all company policies and procedures, including health and safety
- To treat all employees, customers and suppliers with dignity and respect
- This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved
- Good accuracy and numerical skills
- Excellent administration and organisational skills
- Effective communication service and customer service experience
- Competent IT skills
- Passionate about travel and tourism
- Good sales/target experience
- Customer focussed
- Problem solving
- Team player
- Good organisational and time-management skills
- Excellent communication skills
- Supportive
- Motivational
- Innovative
- Loyal
- Excellent