Sessional Operations Room Assistant

• Learning continues with opportunities for further training, job variety and funded study
• Healthcare significantly contributes to expenses such as dental treatments, new glasses and contact lenses
• Money off shopping and events from Blue Light Card, Costco and other partners
• Discounts are available for childcare through Puddle Lane children's nursery
• Immediate access to confidential counselling helps you prioritise self-care
• Wellbeing perks continue with Cycle to Work and generous holidays

• Monitoring Close Circuit Television (CCTV) for Kibble properties and ensuring any suspicious or unsafe activity is promptly reported and recorded.
• Manage the check-in and check-out process for visitors, contractors, and staff, ensuring they are properly identified and authorised.
• Log incidents and visitor activity in line with centre policies.
• Controlling and operating door entry/exit systems
• Respond quickly and appropriately to alarms or incidents, following established protocols.
• Maintain effective communication with Duty Managers and Head of Safe Centre, relaying critical information as needed.
• Provide general administrative support, including reception and main switchboard duties as required
• Conduct security screenings using the body scanner for young people, staff and visitors as necessary
• Carry out fire system checks
• Conduct regular system checks to ensure all security equipment is operational e.g. pager and radio systems.
• Distributing keys and other equipment to social work staff and ensure their return at the end of the shift
• Maintain strict confidentiality of sensitive information, including records and CCTV footage.
• Ensuring compliance with Health and Safety Standards for those who are within the centre.

• Strong observational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to remain calm and act quickly in high-pressure situations.
• Proficient in using CCTV and security monitoring systems or willingness to learn.
• Strong organisational skills with the ability to manage multiple tasks simultaneously.
• Understanding of confidentiality and data protection protocols (e.g., GDPR).
• Basic IT skills, including familiarity with record-keeping software.

• Previous experience in a similar role, particularly in a residential care or high-security environment.
• Previous experience of security/fire safety systems
• Educated to HNC level

• Notwithstanding any information or statement described within this job outline, all duties must be carried out in a way that promotes equality of opportunity, dignity and respect for all individuals and which is consistent with Kibble's stated policy on equal opportunities.
• The successful candidate will be subject to PVG Scheme Membership. Having previous convictions will not automatically disbar you from working at Kibble (with the exception of offences against children or other vulnerable groups) and every case is taken on an individual basis.
• The successful candidate will be required to undertake Safe Crisis Management (SCM) training and will require a level of fitness to be able to carry out SCM. The successful candidate must be able to participate fully in this training and be prepared to put this training into practice. The SCM training will consist of two days theory and two days physical training. The successful candidate must complete this training in full within four weeks of an agreed start date. Should the candidate for any reason fail any aspect of the SCM training (theory, physical or both parts), an additional two weeks will be given to pass.
• Appointments will be subject to a twelve-month probationary period.

Kibble