London Premises – Programme Manager (FTC)

Mishcon de Reya

  • London
  • Permanent
  • Full-time
  • 14 days ago
DescriptionThe RoleYou will play a critical role in the successful planning and delivery of the London Premises Programme at Mishcon, working collaboratively with the wider Mishcon business and forming a bridge between the wider firm and change teams. Therefore, this role requires great personable and collaborative skills and a real can-do attitude when it comes to delivering the programme.While it is naturally expected that there is a high standard of planning, risk and issue management, you must also be nimble in approach, quick to learn and able to work through challenging problems. Written and verbal communication must be strong, allowing for effective communication with highly intelligent and demanding stakeholders of all levels. You will need to be able to navigate a complex environment and manage ambiguity. The programme has a significant change impact for the firm and managing this change effectively will be key. Whilst a degree of specialist knowledge around office relocation and refurbishment is required, the focus will be on the successful management of the various workstreams and dependencies to ensure quality delivery on time and within cost.Day-to-day you will have a huge amount of exposure and contact with key stakeholders from across the firm, including Chiefs, Directors, Senior Managers and Partners. You will therefore be required to be resilient, confident, and comfortable in your dealings with senior people, with a focus on building successful and productive working relationships, flexing your style as required.You will have senior responsibility for the delivery of a highly visible, high value programme that directly impacts Mishcon's strategic objectives. You will work with the Operations department as well as the wider firm to implement our London premises strategy. Working within a defined programme framework, you will lead and manage multiple projects through to benefit realisation.Duties and ResponsibilitiesIn the context of the above job profile, successful candidates are expected to:
  • Lead a multi-year, multi stream programme with a high dependency between the programme's individual projects.
  • Plan and design the programme and proactively monitor its progress, resolving issues and initiating appropriate corrective action.
  • Ensure effectivequality assurance and the overall integrity of the programme - focusing inwardly on the internal consistency of the programme, and outwardly on its coherence with wider Mishcon strategy, interfaces with other programmes and corporate, technical and specialist standards.
  • Ensure the delivery from projects is to the appropriate level of quality, on time and within budget, in accordance with the programme plan and programme governance arrangements.
  • Lead the programme's governance arrangements and other senior stakeholder programme meetings.
  • Ensure there is allocation of appropriate resources and skills within the programme's individual projects.
  • Manage the overall programme budget and assets with specific focus on cost management.
  • Work closely with procurement to ensure supplier onboarding is completed correctly and manage multiple supplier relationships for the duration of the programme.
  • Effectively communicate programme objectives and progress to team members and stakeholders in a timely and clear fashion.
  • Manage risks to the programme's successful outcome.
  • Work with Change Managers on the transition to new working spaces.
  • Initiate extra activities and other management interventions wherever gaps in the programme are identified or issues arise.
  • Report the progress of the programme at regular intervals to the Programme Chair and Head of Transformation PMO & Delivery.
  • Lead programme post implementation analysis to identify successful and unsuccessful elements - contributing to continuous improvement processes.
  • Adopt best practices and tools for programme management and delivery, and ensure correct processes are followed.
Skills/Experience
  • Experience of delivering premises strategy and office moves of varying size, ideally in a professional services environment.
  • 1-2+ years consultancy experience or similar environment as a programme manager.
  • Proven ability of building strong external and internal relationships and surpassing expectations.
  • Excellent time management and organisational skills, with the ability to efficiently coordinate and work on multiple tasks simultaneously in a highly deadline-driven environment.
  • Ability and desire to meet deadlines and deliver results with minimum supervision.
  • Ability to think on your feet to deal with unforeseen issues, manage conflicting interests between teams and identify compromise.
  • Self-motivated, positive attitude, and very high energy with a willingness to accept varied workload.
  • Competency in project management tools (e.g. MS Project).
Key Attributes/Competencies
  • Effective leadership, interpersonal and communication skills.
  • Able to command respect and to create a sense of community amongst the members of the project teams.
  • Good knowledge of techniques for planning, monitoring, and controlling programmes.
  • Soundbusiness case development skills.
  • Good understanding of the procurement process including negotiation with thirdparties.
  • Good knowledge of budgeting and resource allocation procedures.
  • Sufficient seniority and credibility to advise project teams on their projects in relation to the programme.
  • Able to find ways of solving or pre-empting problems.
  • Pro-active and takes initiative with a focus on driving progress and delivery.
  • Personable and confident, able to build relationships with colleagues, key stakeholders, and suppliers.
  • Able to deal effectively with others; using appropriate interpersonal styles and methods to ensure consensus and positive working relationships within the project environment.
  • Able to communicate with individuals and groups clearly and succinctly in a variety of situations and at all levels; communicating in a focused and compelling way that drives others' thoughts and actions; engages the audience and helps them understand and retain the message.
  • Adaptable and flexible in approach; able to maintain effectiveness when experiencing changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, or requirements.
Technical/Education/Training
  • MSP andPRINCE 2, or equivalent
Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.About The Mishcon de Reya GroupThe Group is an independent, international professional services business with law at its heart, employing over 1400 people with over 650 lawyers. It includes the law firm Mishcon de Reya LLP and a collection of leading consultancy businesses that complement the firm's legal services.Mishcon de Reya LLP is based in London, Oxford, Cambridge, Singapore and Hong Kong (through its association with ). The firm services an international community of clients and provides advice in situations where the constraints of geography often do not apply. Its work is cross-border, multi-jurisdictional and complex, spanning six core practice areas: and .The includes consultancy businesses , (in London, Singapore and Dubai), , and (in Hong Kong). The Group also includes , which invests in the most promising early stage legaltech companies as well as the Mishcon Academy, its in-house place of learning and platform for thought leadership.In 2024, the Group announced its first strategic acquisition in the alternative legal services market, flexible legal resourcing business Flex Legal. It also acquired a majority stake in Somos, a global group actions management business.We strive to create a fully diverse and inclusive workplace where all our people are empowered to fulfil their potential. We are proud of our agile working culture and are always happy to talk flexible working.#LI-Hybrid#LI-Hybrid

Mishcon de Reya