Dutch & English Speaking Customer Service *Part Time Hybrid

South West Recruitment

  • London
  • £30,000 per year
  • Permanent
  • Part-time
  • 12 days ago
  • Apply easily
We are recruiting for a permanent Part Time Customer Service Assistant to speak both Dutch and English.**These positions are Hybrid for London and surrounding areas**Main Purpose of role:
  • Responding to English and Dutch emails, answering English and Dutch calls,
  • Dealing with customer quires on our system and translating replies from English to Dutch and Dutch to English.
  • To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and Dutch.
  • You will be communicating directly with customers on the phone, by email, social media and live web chat.
  • You will handle communications from customers enquiries,
  • Updating customer details (address, payment methods),
The Multilingual Consultant will report into the Dutch Team Leader.You should have:
  • A natural ability to communicate and empathise
  • A confident and professional manner
  • A real willingness to help a customer with their challenge
  • The desire to have fun at work!
Salary: £12.30 per hour + benefitsCommission: Uncapped commission structure rewarded for sales results, paid out monthly. On target earnings of £5000 per annumProgression: Agents can progress to positions such as Support Agent, Helpdesk Agent, Senior
Agent, Trainer, Quality Support Executive and Team Manager.Hours: 20-30 hours per week,Between the hours of 8am - 8pm Monday - Friday,

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