
Starbucks Manager
- Accrington, Lancashire
- £32,000 per year
- Permanent
- Full-time
- 30% EG Starbucks Discount on food, drinks, and merchandise!
- 24/7 Virtual GP & Wellbeing Service.
- 15% Asda Discount Card for extra savings!
- Employee Assistance Program.
- Quarterly Bonus Incentive-work hard and reap the rewards!
- Guaranteed Contracted Hours.
- Compassionate Leave for times that matter.
- Free Beverage on Shift.
- EG Cares Benefits & Rewards Platform- Enjoy savings on retail, food, home, garden, electronics, and more!
- Life Assurance.
- Recognition Rewards to celebrate your achievements!
- Learning & Development.
- Work Anniversary Awards to mark your milestones.
- Career Progression Opportunities.
- Access to the Learning Hub, featuring the world's largest online course library!
- Ensure compliance with Starbucks operating procedures for successful store evaluations and maintain high standards in health, food safety, and hygiene procedures.
- Manage inventory, stock control, and merchandising standards, including weekly stock takes and maintaining accurate temperature records.
- Drive down waste and inefficiency by reviewing processes, monitoring waste and labour costs, and implementing action plans to meet targets.
- Handle cash management, including variances, banking summaries, and theft incidents, while preparing and analysing budgets and expenditure.
- Coach, mentor, and support team members, fostering a welcoming environment and ensuring effective training and development.
- Recruit new colleagues, prepare rotas in line with labour percentages, and motivate the team to promote and upsell offers while maintaining positive relationships and addressing individual needs.
- Manage grievance and disciplinary cases in accordance with company policy and recognise individual and team accomplishments.
- Previous management experience in a retail or hospitality environment.
- A passion for providing exceptional customer service and creating a welcoming atmosphere.
- Flexibility to work various shifts, including weekends and holidays, as needed.
- Ability to communicate effectively with team members, customers, and upper management.