Capacity and Utilisation Manager

Spire Healthcare

  • Southampton
  • Permanent
  • Full-time
  • 30 days ago
Job Description:Capacity & Utilisation Manager | Private Hospital | Full Time | Permanent | SouthamptonSpire Southampton Hospital are looking for a Capacity & Utilisation Manager to join the team. Your role will be to maximise the utilisation and allocation of theatre and outpatient clinic sessions to maximise the number of patients seen and treated and revenues generated.Spire Southampton Hospital offers world-class care, attracting patients from across the South of England and internationally. We deliver some of the best cardiac surgery results in the country. Our Critical Care department and multidisciplinary team offer you peace of mind for our wide range of treatments.Duties and responsibilities:
  • To communicate available capacity for outpatients, theatres and endoscopy and to the Medical Society and their secretaries to minimise the downtime of these key areas.
  • To build effective partnerships with secretaries and consultants, increasing Consultant engagement whilst delivering on targets for theatre and outpatient utilisation.
  • To provide a single point of contact for consultants and secretaries in regards to theatre lists and allocation of fixed and ad hoc sessions with guidance and support from the Theatre Manager. Or removal of sessions where there is the prospect of being under-utilised.
  • To obtain utilisation data and meet regularly with Consultants to discuss utilisation of theatre sessions and outpatient clinics, supporting them to improve utilisation or to escalate to SMT where sessions are routinely under-utilised. 
  • To work alongside clinical areas such as outpatient nursing, wards, theatres, endoscopy and pre assessment to ensure that all resources are available to support assigned cases.
Who we're looking for:
  • Experience working in an admin role in a similar environment
  • Demonstrable ability to process data effectively and accurately
  • The ability to work in a methodical, systematic way
  • The eye for attention to detail
  • Excellent IT literacy including using Spire's Patient Admin System, Outlook Theatre Diaries, Excel and Business Objects
  • Ability to communicate clearly both verbally and in writing with different disciplines of healthcare staff, including Consultant users
Working Hours: Full-time 37.5 hoursContract Type: PermanentBenefitsWe offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
  • 35 days annual leave inclusive of bank holidays
  • Employer and employee contributory pension with flexible retirement options
  • 'Spire for you' reward platform - discount and cashback for over 1000 retailers
  • Free Bupa wellness screening
  • Private medical insurance
  • Life assurance
Our ValuesWe are extremely proud of our heritage in private healthcare and of our values as an organisation:
  • Driving clinical excellence
  • Doing the right thing
  • Caring is our passion
  • Keeping it simple
  • Delivering on our promises
  • Succeeding and celebrating together
Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.For further information about this role or for an informal conversation about the range of career options available with Spire please contact Charlotte Oliver on charlotte.oliver@spirehealthcare.comFor us, it's more than just treating patients; it's about looking after people.About UsAt Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. We're committed to looking after people, both patients and staff. We deliver high standards of care to our insured, self-pay and NHS patients across 39 hospitals and 33 clinics, medical centres and consulting rooms. Our successful business is led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development.We have achieved our market leading position because of our Purpose, which is to 'make a positive difference to people's lives through outstanding personalised care'. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated 'Good' or 'Outstanding' by the Regulators; these are sector leading standards.

Spire Healthcare