Bowl Team Member - Part Time - Guildford Spectrum

Freedom Leisure

  • Guildford, Surrey
  • £12.21 per hour
  • Permanent
  • Part-time
  • 8 hours ago
Job Description:Join the Energy at Freedom Leisure - Do Good Feel Good!At Freedom Leisure, we're all about positive vibes, great people, and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools-but at the heart of it all, it's our people who make the difference.As one of the UK's leading charitable leisure trusts, we're proud of our mission of Improving Lives Through Leisure. We're here to help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone - because everyone deserves to feel good. We're all about delivering amazing customer service with a smile-every single day. We create spaces where people feel at home, supported, and inspired.If you're passionate about helping others and love creating great experiences, you'll feel right at home with us. You don't need to be an expert to get started - we'll give you all the training and support you need. With over 130 centres across England and Wales, there's loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good.We're proud to be a workplace where everyone is welcome, valued, and supported to thrive-because when our team reflects the communities we serve, we all grow stronger together.We are looking for exceptional individuals to join our team, at Guildford Spectrum, in our Bowling Alley. Working at this iconic centre, you will be part of the Freedom Leisure team. You will deliver excellent customer service at all time, ensuring our visitors have a warm and friendly welcome. Working in the bowling alley, you will be on hand to assist customers with bowling etiquette, which could be anything from ball weights, shoe hire and the nature of the game.In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.Hours: 13.25 hours per week, Monday - Sunday (Rota basis)Requirements:
  • To be courteous and friendly to customers, making them feel welcome and assisting them with any queries or problems.
  • To have a thorough knowledge of the Bowling console equipment to help customers entering names and correcting scores.
  • To advise customers about bowling etiquette and about ball weights, shoe hire and the nature of the game of ten-pin bowling.
  • To ensure all areas are clean, tidy and safe, including toilets. Ensuring daily and cleaning checklists are completed up to the required standard.
  • To take responsibility for bowling shoe hire ensuring that customers' shoes are stored securely in the correct manner and that all bowling shoes are clean and have laces.
  • To take bookings from customers over the phone and in person.
Benefits:We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?
  • My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending.
  • Discounted Staff membership (including family members)
  • Incremental holidays
  • Employee Assistance Programme - 24/7 confidential, independent and professional counselling.
  • Company pension
  • Various insurance and saving schemes
  • Financial advice
  • Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only, depending on earnings)
  • All this as well as fully funded training and career progression opportunities in a team working environment
Closing date: 19th September 2025Salary: up to £12.21 per hour

Freedom Leisure