
Manager, Revenue Operations - EU / UK
- United Kingdom
- Permanent
- Full-time
- Supporting the team to make sure all reconciliations are performed correctly and in a timely manager, these include:
- Merchant and PSP balance reconciliations
- Revenues and commissions paid to PSPs
- Ensuring issues identified during reconciliations are reported to the relevant teams, adequately logged into our internal systems and resolved
- Supporting the team with negative balances monitoring, statement preparation and debt collection
- Updating the Finance teams on activities that occurred during the month and matters requiring their attention
- Computation and recharging of custom Merchant fees
- Assisting with the compilation of ad hoc and monthly reports for onward distribution to key stakeholders
- Liaising with internal and external stakeholders on queries and operational issues which may arise
- With Merchants & Partners to assist them in balance details and report walkthroughs
- With the business development and account management teams regarding any custom processes and/or reports required
- Implementing and improving processes as required to ensure SLAs and KPIs are achieved
- Assisting the team with handling audit requests to ensure efficient audit engagements
- Providing assistance when required on ad hoc business requests and projects
- Possess a Banking or Finance Degree
- Have a minimum of 3 years of work experience in a similar position
- Possess good leadership skills
- Previous experience within the Financial Services or Gaming Industry would be ideal
- Excellent written and verbal communication skills demonstrating good command of the English language
- Excellent numerical skills and proficient in Microsoft Office programs, mainly Excel
- Be highly organized, able to work on own initiative, and have excellent attention to detail
- Be a team player, flexible, and able to meet strict deadlines
- Be able to work in a fast paced environment
- Conversant with IT systems