Inside Sales Centre Agent (Japanese Speaking)

JAC Recruitment

  • London
  • £24,767 per year
  • Contract
  • Full-time
  • 1 month ago
Company: Airline CompanyJob Title: Inside Sales Centre Agent (Japanese Speaking)Location: London:Salary: Around GBP 24K (*This package is inclusive of average bank holiday premium shift pay and a non-guaranteed annual bonus which is around 1 month's salary.)Job Detail:
  • Handle reservations and bookings for flights, hotels, railways
  • Ticketing, issuing, reissuing tickets and refunds on AMADEUS system
  • Operate the VIPS efficiently as well as other internal systems to maintain accurate and up-to-date records
  • Award mileage deduction using AMADEUS system
  • Call customers in case of irregular operations (cancellations of flights, delays, major strikes etc.)
  • Assist with queries from their offices, Airports, other sections and other airlines to ensure smooth communications and operations
  • Carry out other duties as instructed by Manager/Assistant Manager & Supervisor
Essential skills:
  • Fluent Verbal and written communication skills in Japanese and English
  • Professional verbal and written communication skills
  • Proficient in computer skills
Probationary Period:
6 monthsHours of work:Flexible and able to work shifts, including weekends and Bank Holidays according to roster. Times may vary.• Shift 09:00 to 17:30 (Subject to change)This is a two-year fixed-term contract with the potential to become permanent, depending on business and performance, as long as the candidate's visa allows.*Candidate must have right to work in UK

JAC Recruitment