Marriage & Civil Partnership Officer

Nottingham City Council

  • Leicestershire
  • Permanent
  • Full-time
  • 2 months ago
Job Category: Non-TeachingJob Description:Organisation: Leicestershire County CouncilWork Location: Based at Leicestershire Registration Offices across the county (Anstey Frith House, Glenfield / Coalville / Hinckley / Beaumanor Hall, Loughborough / Market Harborough / Melton Mowbray / South Wigston)Worker Category: Field Based WorkerSalary: £25,998 - £27,273 FTE / £13.47 - £14.13 per hourWorking Hours: Zero hours - work offered around candidates availabilityContract Type: Permanent zero hours contractHave you ever been to a wedding of civil partnership and thought that you would like to be up there leading the ceremony? Would you like the honour and privilege of this rewarding job role that can fit in around your existing responsibilities?About the RoleThe Leicestershire Registration Service are looking for enthusiastic, customer service-focused individuals to join our team of Marriage and Civil Partnership Officers. You will be based at one of our offices throughout the county. We perform thousands of civil marriages and civil partnerships in our office ceremony rooms and at over sixty approved venues each year. Our ceremonies are seasonal, we are considerably busier with ceremonies during the spring and summer months. Marriage and Civil Partnership Officers perform one of three roles at our ceremonies:
  • A Deputy Superintendent Registrar leads the ceremony
  • A Deputy Registrar completes the legal paperwork at the ceremony
  • Ushers help couples and guests move around our offices before and after ceremonies.
Full training will be provided for each of these roles, with Marriage and Civil Partnership Officers eventually being trained in all roles.There is an expectation that you provide good availability (weekends, weekdays or both), with ceremonies staffed in a fair way across the county and team. However, this is a great opportunity for individuals with other responsibilities, as you will only be assigned work when you are free to work.The nature of the work requires the post holder to attend at any location within the County of Leicestershire. In most cases, the use of public transport will not be appropriate, therefore a full driving licence, business use insurance cover and access to a motor vehicle will be required.We offer a generous annual uniform allowance as staff must adhere to our uniform policy for ceremonies.This is a rolling recruitment, and interview dates will be set for individual, suitable candidates. This will allow us to fully support the initial training programme required for this role with legal responsibilities.This post is subject to certain statutory disqualifications (under the Registration of Births, Deaths and Marriages Regulations 1968-86). Please contact us for further information about this.About YouTo apply for this post, you must:
  • Have experience in a responsible public facing role, ideally dealing with people face to face and in circumstances where customers could become upset or aggressive.
  • Have experience of working in a role requiring them to be punctual, conscientious, flexible and adaptable.
  • Have experience of working in an environment requiring a strong commitment to customer service, tact and discretion.
  • Have experience of working in a role involving learning and interpreting legislative details and/or complex regulations.
  • Be articulate and confident in a variety of situations, including public speaking in a calm, authoritative manner and with a clear speaking voice.
  • Have the ability to carry out duties without close supervision, and to be able to take control when unexpected situations occur.
  • Be able to produce manual records to a high standard of legibility and accuracy.
You must also have an understanding of, and commitment to, equality, diversity and inclusion.In addition, we also expect you to share and will ask you to evidence when you have demonstrated them as part of the selection process.Reasonable adjustments will be considered for applicants with a disability.Interested in Flexible Working?We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the page on our career site.For more information or an informal discussion, please contact:Jamie Ball-Gamble, Registration Service Area ManagerTelephone: 0116 3051171Email: Jamie.ball-gamble@leics.gov.ukHow to ApplyLeicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the 'About You' section above will be offered an interview under the Disability Confident Employer Scheme.To apply for this job, please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the 'About You' section above. For more information, see the section on our career site.We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: .By applying for this post, you agree to our .About Us:About Leicestershire County CouncilLeicestershire County Council is a and organisation. In August 2021, we also signed up to the . We are strongly committed to promoting equality and opportunity, championing employee wellbeing and investing in staff training and development.Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire.For further information on what it's like to work for us and the benefits we offer, please refer to the following:

Nottingham City Council