Bodyshop Advisor

BMW Group Retail

  • Chester
  • Permanent
  • Full-time
  • 17 days ago
Halliwell Jones (Chester) is looking for a Bodyshop Advisor.Your roleThe position is located at our Chester Centre which is a fantastic facility consisting of an impressive, recently modernised Aftersales Centre and Bodyshop and BMW and MINI Sales.Your responsibilities:
  • To deal with customer requirements for vehicle repair in an efficient and courteous manner to ensure the highest standard of customer service.
  • To confirm method of payment with customer.
  • To organise the loading of the Bodyshop in an efficient manner to ensure efficient utilisation of workshop capacity and available staff, this in conjunction with workshop control.
  • To carry out customer follow-up and prospecting activities to maintain and build the volume of work within the Bodyshop.
  • To build relationships with engineers and insurance companies
Your profile
  • Knowledge of Drive invoicing
  • Excellent customer service and organisation skills
  • Experience in cash credit control
  • Excellent administrative skills
  • Ability to work well under pressure and to tight deadlines
  • Ability to work within a team environment
Rewards
  • 22 days holiday plus bank holidays AND your birthday off!
  • We endeavour to look after our staff by operating an Employee Car Scheme. The scheme is dependent on production and availability of cars which comply with the Scheme rules.
  • Family run business and friendly culture
  • Ongoing development and achievable career path
  • State of the art facility and working environment
  • Life Assurance Scheme

BMW Group Retail