BRIONI - Store Manager (Bicester)
Value Retail PLC
- Bicester, Oxfordshire
- Permanent
- Full-time
- Translating the yearly target assigning and monitoring weekly and daily individual objectives
- Implementing actions according to specific business opportunities (dedicated training sessions, sales targets, staff rotation); Drive sales and profitability through the implementation of effective merchandising and CRM strategies in alignment with HQ.
- Develop and maintain a high-performing team by recruiting, training, coaching, and motivating employees. Ensuring the effectiveness of the new staff induction program and providing constant in-store training sessions to all the team, following company guidelines - being responsible of the brand and product knowledge of the team
- Being able to build a loyal clientele through engaging and retaining activities leveraging all clienteling tools (client book, daily metrics...)
- Ensure a positive and engaging customer experience that reflects the brand’s values
- Constantly monitoring staff behavior and KPIs' achievement and coach each team member defining specific development plan through monthly touch base
- Planning and scheduling the team and staff resources, according to the coverage of the floor
- Managing the stock in the most effective way constantly keeping focus on sales
- Managing operational activities (couriers, store cleanings, postage) optimizing cost, resources and time
- Collaborate with regional and corporate teams to achieve company goals;
- Maintain a clean, organized, and visually appealing store environment according to the highest standards.
- Embrace a culture of Innovation and continuous improvement.
- Preferable Bachelor’s degree
- Proven experience as a Store Manager or similar role in a retail environment. At least 5 years in managerial position in luxury boutiques
- Knowledge of high-end fashion field and current fashion trends
- Knowledge of retail operations, merchandising, and sales strategies
- Strong leadership and motivational skills
- Excellent communication and interpersonal skills
- Passion for customer service and a commitment to exceeding expectations
- Strong organizational and time management skills
- Ability to work independently and as part of a team
- Business view
- Drive
- Flexibility
- Networking