Field Service Engineer
HRC Recruitment
- Renfrewshire
- Permanent
- Full-time
- Minimum 1 years’ experience as a Field Service Engineer
- HNC in Mechanical and / or Electrical Engineering
- Keen to learn about new technologies
- Good attention to detail, decision making and problem-solving skills
- Enjoys fault finding and suggesting and implementing improvements
- Ability to communicate with personnel at all levels of the business
- Able to use own initiative with the ability to work on their own and as part of a team
- This is a Customer facing role, you will have an open and friendly nature
- Computer literate with a good knowledge of Microsoft packages including Word, Excel and Outlook
- This is a Customer facing role attending sites in the UK and Europe
- Conduct field service visits to install, service, and repair
- Ensure that service calls are resolved promptly and in full
- Provide on site equipment training to colleagues and customers
- Provide part quotes
- Responding to customer technical queries by phone, email, etc
- Accompany the Head of Customer Experience and Regional Sales Manager to customer visits