
Technical Administrator / Document Controller
- Ardrossan, North Ayrshire
- Permanent
- Full-time
- Act as a primary point of contact for clients, handling enquiries, documentation flow, technical support and managing accounts.
- Manage the flow of technical, financial and contractual information across projects, preparing and issuing project completion documentation to developers, builders and brokers, and underwriters as required.
- Manage the unit completion process check, liaising with technical, underwriting, accounts and sales teams to ensure final sign off can be issued.
- Maintain up-to-date project trackers, systems and electronic files, managing communications from clients and ensuring timely responses provided.
- Conduct due diligence checks on developers and builders, and prepare and collate key contractual documentation.
- Liaising with underwriters and administrators to obtain & prepare final sign off for insurance documentation.
- Ensuring all activities recorded in compliance with FCA Regulations, maintaining accurate and well-organised filing systems to ensure full audit trail maintained.
- 25 days annual leave plus bank holidays
- Minimum 40 hours per week with ability to agree flexible working pattern (provided the needs of the business and team are met)
- Company pension scheme (after 3 months)
- Private medical scheme (after probation)
- Additional birthday leave (after probation, non-contractual)
- Holiday Buy-Back Scheme (non-contractual)
- Experienced administrator with excellent organisational skills and the ability to multi-task.
- Excellent attention to detail, and confident in handling large volumes of data and document control in a fast-paced environment.
- Superb problem-solver, with excellent project management skills.
- Strong communicator and negotiator with outstanding written and spoken English.
- Proficient in Microsoft Office, especially Word and Excel.
- Calm under pressure, able to prioritise and work to tight deadlines.
- Discreet, professional, and able to exercise sound judgement.
- Previous experience within construction or insurance industries would be an advantage.
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