Workplace Assistant

Ampa Group

  • Sheffield
  • Permanent
  • Full-time
  • 20 days ago
Ampa are looking for an exceptional Workplace Assistant to support their growing Sheffield office.As enterprising and original thinkers, we’re driven to create exceptional experiences for our clients and our people. We handle personal and business-critical issues and game-changing deals across many dynamic sectors. It’s stimulating and rewarding.We’re hardworking and deeply ambitious about creating opportunities for our employees; to move forward and achieve our ambition together. We provide an environment in which you’re supported to reach your potential.Our people have a blend of excellent technical and business skills with the talent to do things differently.To provide truly outstanding client experiences we work as one team, AGS (Ampa Group Services) is made up of business professionals who work with our legal professionals to provide market-leading expertise to our clients. The group includes Finance, Operations, HR, Marketing, IT, Risk and the Executive Leadership team.What you will be doing:The key feature of this role is to provide exceptional client experiences and support for all our clients, both external and internal. Therefore, successful candidates must be highly organised, enthusiastic, helpful individuals, with a range of client facing and business support skills.Key DutiesFront of House & Client Services
  • Welcome visitors and colleagues, creating an exceptional first impression
  • Follow visitor management processes and liaise with building reception as needed
  • Manage meeting room and car park bookings; respond within SLA
  • Liaise with clients about bookings and requirements in person or by phone
  • Answer phone calls within 3 rings using hands-free headset
  • Assist with internal and external events
Meeting Rooms & Collaboration Spaces
  • Ensure meeting rooms, reception, and collaborative areas are clean and presentable
  • Set up and clear down meeting rooms, including layout changes and equipment
  • Organise IT support or set up equipment (e.g., MS Teams) as required
  • Stock meeting rooms and resource areas with stationery and supplies
  • Organise and serve catering and refreshments
Facilities & Office Support
  • Maintain clean, tidy, and stocked refreshment areas
  • Deep clean and maintain coffee machines; perform daily stock checks
  • Move and organise office equipment and furniture as required
  • Report maintenance, cleaning, and H&S issues promptly
  • Support environmental policy implementation and recycling area upkeep
  • Monitor and update notice boards and displayed information
  • Supervise external contractors and liaise with building management
Document & Mailroom Services
  • Copy, print, scan, edit, and finish documents accurately
  • Transfer data via removable media, cloud, or document systems
  • Handle outgoing and incoming mail, including inter-office and court deliveries
  • Arrange couriers, record details for auditing and charging
  • Coordinate high-volume print/scan jobs with other offices
  • Retrieve and send files from offsite storage; conduct regular file audits
People Support & Ad Hoc Tasks
  • Prepare lockers, keys, and access for starters and leavers
  • Assist with new starter inductions and office tours
  • Carry out fire warden and first aid duties as required
  • Perform any other duties as needed, including travel to other locations for cover
What you will need:
  • Commutable distance to our Sheffield office
  • Previous experience in a similar role, ideally in professional services
  • Flexible with working hours to meet business needs
  • Proficient in Microsoft Office and relevant systems
  • Strong under pressure, with excellent organisational skills
  • Clear, professional communicator; builds strong relationships
  • Detail-oriented, proactive, and continuously looking to improve
Key Competencies
  • Professionally presented and brand-aligned
  • Client-focused with a passion for great service
  • Eager to learn and grow
  • Positive, solution-focused, and discreet
  • Supportive team player, reliable and punctual
Benefits, Agile Working and Additional informationWe embrace agile working and offer a blended approach to where and how we work.We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it.We have the following hubs across the UK: Birmingham, Bristol, Edinburgh, Leeds, Leicester, Lincoln, London, Milton Keynes, Nottingham, Sheffield, Solihull, Stratford upon Avon and in the South East; Brighton, Chichester, Crawley, East Grinstead, Eastbourne, Lewes, Peacehaven, Seaford, Storrington, Southampton & Tunbridge Wells.Additional informationWant to find more about our ?Please be aware, for some vacancies, where we receive high numbers of applications we may need to bring the close date forward.Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found .Equal opportunitiesAmpa Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.

Ampa Group