Deputy General Manager

TGI Friday's

  • Bournemouth
  • Permanent
  • Full-time
  • 1 day ago
Job Title: Deputy General Manager - TGI FridaysLocation: Various UK LocationsContract: Full-Time | Guaranteed 48-Hour ContractStep Into the Spotlight: Deputy General ManagerLead the Show Where Every Shift is ShowtimeThe red and white stripes. The buzz of Americana. The energy of clinking cocktail shakers and the roar of a crowd. Since 1965, TGI Fridays has been more than a restaurant - it's been a stage for unforgettable experiences.Before flair became famous - we created it.Before bartenders were performers - we trained them.Before snacks became legends - we served up the original Loaded Potato Skins.This isn't just a job. It's an act of passion, a rhythm of service, and a full-throttle celebration of food, people, and high-impact hospitality. We don't just serve - we create moments. Every shift, every plate, every Friday.Your Role: Director of the FloorAs a Deputy General Manager at Fridays, you're not behind the scenes - you're front and centre. You lead with energy, direct the performance of your team, and set the pace for a memorable guest experience. You're a motivator, a mentor, and a strategist. You bring vision, flair, and confidence - and in return, you gain the foundation to run your own Fridays location in the near future.Key Scenes in Your Script
  • Lead the Performance: Inspire and energise your team through Fridays' core values - Pride, Passion, Personality, and Protection.
  • Own the Production: Oversee operations, including people management, guest satisfaction, profitability, and health & safety.
  • Deliver the Atmosphere: Maintain standards, drive excellence, and keep the vibe electric - every detail matters.
  • Build Connections: Create loyalty with both your team and your guests - relationships are the heartbeat of success.
  • Champion the Brand: Live and breathe the Fridays culture. Your leadership sets the tone and builds the legacy.
  • Step into the Future: This role is the launchpad to your own General Manager opportunity.
About You
  • You bring leadership experience from hospitality or another fast-paced, guest-facing business.
  • You love food, drink, and delivering outstanding customer experiences.
  • You thrive under pressure and keep the energy high with a great sense of humour.
  • You're passionate about developing people and growing a team.
  • You're ready to step into a long-term leadership role, not just a temporary gig.
  • Availability for evenings and weekends is essential - it's when the real show begins.
Your Backstage Perks
  • Guaranteed 48-hour contract
  • Annual performance-based incentive programme
  • Leadership training via the Aspire Development Pathway and national apprenticeship schemes
  • Invitations to attend exclusive Leadership Conferences
  • 50% discount on food for you and up to five guests
  • Optional private medical insurance
  • Wagestream access - view and manage your pay in real time
  • Support through Hospitality Action for mental health and wellbeing
  • Recognition schemes, long service awards, and incentive rewards
  • Flexible working arrangements and pension scheme participation
  • A culture built on celebration, creativity, and connection
Who We AreWe're proud to celebrate every stripe - whoever you are, wherever you're from, and whatever you bring.Diversity and inclusion are at the heart of everything we do. Through our “Pridays” forum and dedicated programmes, we champion LGBTQ+ rights, gender equality, accessibility, and individual expression. At Fridays, we don't ask you to fit in - we invite you to belong.“No one ever made a difference by being like everyone else.” - P.T. BarnumReady to Lead the Show?If you're over school-leaving age and ready to join a team where craft meets celebration, teamwork becomes theatre, and joy takes centre stage - this is your cue.Apply now and take your place in the Fridays story. Your future is on the menu.

TGI Friday's