Product Deployment Officer

McDonald's

  • London
  • Permanent
  • Full-time
  • 16 days ago
Company DescriptionAbout UsMcDonald's has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. McDonald's is one of the UK's largest private sector employers, employing over 170,000 people.Job DescriptionWhat You'll Be Doing:In this exciting role as Product Deployment Officer, you'll be responsible for the smooth and frequent deployment and testing of new product features across our restaurant and digital platforms. You'll ensure every release is stable, impactful, and ready to support our crew and customersYour key responsibilities will include:
  • Collaborating with global teams, suppliers, and internal stakeholders to align on release content and timelines.
  • Leading or contributing to cross-functional meetings to ensure readiness and alignment.
  • Communicating clearly with restaurants about deployment plans and progress.
  • Ensuring deployment stability by working closely with product owners, QA teams, and vendors.
  • Managing risk and readiness in partnership with the Environment Officer.
  • Supporting the Innovation & Adoption team to ensure new features are intuitive and embraced by crew, customers, and franchisees.
  • Prioritising testing backlogs in line with product roadmaps.
  • Coordinating effective piloting and national rollouts of new features.
  • Feeding back on issues and improvements to enhance future deployments.
QualificationsWhat You'll Need:We're looking for someone who leads with integrity, communicates with clarity, and thrives in a fast-paced, ever-evolving environment. You'll need:
  • Proven experience in product/software deployment and lifecycle management.
  • A track record of delivering stable, frequent releases across a diverse estate.
  • Experience with Agile or Waterfall project methodologies.
  • Proficiency in Excel, PowerPoint, Jira, and Confluence.
  • Strong communication and stakeholder management skills.
  • A curious, analytical mindset and a passion for continuous improvement.
  • A collaborative spirit and a desire to grow-because we believe in lifting each other up.
What You'll Get:
  • Access to industry-leading training and career development opportunities.
  • A collaborative and inclusive culture, where your ideas are valued.
  • Competitive salary, plus a comprehensive benefits package including Bonus, Car Allowance, Free parking, lunch and Gym access.
  • Hybrid working, offering a mix of 3 days in the office and 2 days remote
Additional InformationCompany Vision and Culture…Our Global vision is to build a better McDonald's and in the UK and Ireland we are working hard to be the UK & Irelands best-loved restaurant company.McDonald's is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all.Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.Serve: We put our customers and our people first
Inclusion: We open our doors to everyone
Integrity: We do the right thing
Community: We are good neighbours
Family: We get better togetherAt McDonald's we are People from all Walks of Life...People are at the heart of everything we do, and they make the McDonald's experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald's or elsewhere.”#LI-Hybrid

McDonald's