Despatch Administrator
- Oldham, Greater Manchester
- Permanent
- Full-time
- Excellent communication skills across all levels
- Proficient in Microsoft Excel, Word, and Outlook
- Strong organisational, planning, and time-management skills
- Self-motivated and proactive
- Effective problem-solving abilities
- Able to prioritise workload and meet deadlines independently
- Professional and approachable manner
- Create loads & manage the printing of warehouse shipments relating to your portfolio of accounts, ensuring the earliest possible booking & despatch dates are achieved in advance and in line with stock arrival dates
- Ensure all Customer records on the system are kept up to date with correct information, in line with pallet restrictions and label requirements
- Ensure all dispatches for your portfolio are controlled in a timely and efficient manner, whilst paying attention to the costs
- Book transport with the chosen haulage company
- Update all booking details on the system to ensure that the business is kept updated with planned dispatches
- Create all relevant despatch paperwork
- Create Commercial Invoices and Packing Lists as required
- Create daily traffic plans
- Dealing with queries from the warehouse, customer, accounts, or sales, concerning the stock, booking, despatch details or other historical information
- Maintain an efficient filing system for all the departments’ documentation.
- Arrange Uplifts for customer returns, record onto the system, and book transport accordingly
- Assist in ensuring Returns are controlled effectively and that good communication is maintained between Customers, Hauliers and the Warehouse
- Assist in providing an efficient POD service to the Credit Control Department
- Liaise with all hauliers and ensure all invoices received are correct before being passed for payment
- Ensure all PODs are received are signed in full, and address any discrepancies/shortages
- To assist with any additional Business Admin duties that may arise within the department wide if required
- Monthly salary
- Flexible working available
- Auto-enrolment into a pension scheme
- Overtime opportunities as required
- Private medical insurance
- Life assurance
- Company sick pay
- 22 days of annual leave per year
- Performance-related bonus
- Staff purchase discounts
- Free parking
LogicMelon
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