Legal Counsel- Dispute Resolution
- Glasgow
- Permanent
- Full-time
- Providing pragmatic legal advice on any dispute/potential dispute and related issues escalated to the legal team.
- Working closely with business stakeholders to understand the background to issues, directing investigations as required and providing clear recommendations for resolution.
- Where required, legal drafting and working with client legal teams.
- Where required, instructing and managing external legal advisors, building strong working relationships and managing outsourcing budgets.
- Providing legal input where required on any complaints or potential complaints going through pension scheme Internal Dispute Resolution Procedures and/or involving the Pensions Ombudsman and/or Financial Ombudsman Service.
- Providing legal advice on any data breaches- working with the Data Protection Officer, other members of the legal team and Data Breach Response Team as required.
- Providing responses relevant to dispute resolution to client due diligence queries and tenders.
- Liaising and confidently presenting to internal governance groups as required to seek consent on matters and to highlight themes and trends, provide advice, recommend resolution and build consensus.
- Liaising with brokers, insurers, including supporting insurance renewals and providing notifications, updates and reports.
- Liaising with the Finance department and assisting with monthly finance meetings (where required) and annual audit work.
- Keeping abreast of legal developments (e.g. in relation to legal privilege, Pensions Ombudsman or Financial Ombudsman guidance) and recommend and implement change to reflect such developments.
- Drafting best practice notes on topical issues for use across the firm, developing and maintaining processes, policies, guidance, and templates and assisting with training.
- Fully qualified Lawyer in Scotland and/of England & Wales.
- Experience in dispute resolution and ideally in pensions in an FCA regulated environment or financial services or professional services firm.
- Exposure to the pensions or wider financial services industry.
- Experience of the Pensions Ombudsman/Financial Ombudsman Service.
- Experience/knowledge of actuarial professional standards.
- Experience/knowledge of FCA rules and requirements.
- Excellent communication, presentation, and interpersonal skills.
- A Flexible, adaptable and confident approach.
- Experience constructively challenging stakeholders at all levels of the business.