Inside Sales Manager

Genus

  • United Kingdom
  • Permanent
  • Full-time
  • 1 month ago
Role Overview:We are looking for a sales manager to join our team on a remote basisYou will promote and sell a portfolio of technical and/or nontechnical products and/or services and solutions directly to current and new customers.This role informs customers of new product/service introductions and prices, and creates, monitors and revises lead generation plans to ensure a substantive sales opportunity pipeline.This is an exciting new role as you will be building out this team as well as the strategy for this team going forwards You Will:
  • Provide day-to-day leadership to a team of Inside Sales Representatives, setting clear expectations and fostering a high-performance culture. Develop individual capability through coaching, mentoring, training, and regular feedback. Model Genus ABS values and create a supportive, engaged team environment aligned with strategic objectives.
  • Management of 3 product lines within Genus which include a small team of employees. Responsibility of P&L, sales tracking and further development.
  • Lead the professional transition of customer accounts from field sales to the inside sales team, ensuring continuity, confidence, and relationship depth. Maintain regular contact with customers to resolve queries, build trust, and deliver an exceptional service experience.
  • Design and implement a fit-for-purpose inside sales strategy aligned to UK commercial priorities, ensuring robust workflows, segmentation, and contact plans that optimise reach, revenue, and service quality. Embed commercial discipline by promoting awareness of total customer profitability – factoring in pricing governance, order economics, delivery charges, and share of wallet. Foster a growth-focused, data-informed culture that prioritises sustainable revenue, positions inside sales as a proactive commercial driver, and supports long-term customer value.
  • Maximise customer value by understanding needs, tailoring solutions, and identifying upsell and cross-sell opportunities. Maintain deep product knowledge to deliver personalised recommendations that support customer goals and long-term loyalty.
  • Maintain visibility of sales performance and customer activity using current tools, while preparing the team for future CRM implementation. Collaborate with stakeholders to shape reporting structures and processes that support business intelligence and commercial insight.
  • Work closely with field sales, marketing, technical, and customer service teams to ensure alignment and effective campaign execution. Share customer insights to inform continuous improvement, product development, and commercial planning
  • Use KPIs and data insights to monitor team activity, conversion, retention, and pipeline health. Identify trends, highlight risks, and lead performance interventions to maintain strong commercial delivery.
  • Champion a customer-first approach, ensuring interactions are professional, empathetic, and solution-focused. Address customer complaints swiftly and constructively, ensuring service recovery and satisfaction.
  • Continuously improve inside sales tools, scripts, and processes to enhance efficiency, consistency, and scalability. Stay informed on industry best practices and explore innovations that could strengthen performance.
Requirements:
  • Travel within the UK will be required.
  • Master Degree in agricultural, zootechnical or genetic sectors
  • Previous experience of people management to ensure coaching and development of team
  • Effective time management, organisation and prioritisation skills
  • Previous sales experience essential, preferably within an agricultural business
  • Excellent communication skills and the ability to communicate with people at all levels
  • The ability to work under their own initiative
  • Excellent interpersonal skills
  • Conversant with Microsoft office
Business Overview:ABS - is the world-leading provider of bovine genetics, reproductive services, technologies and udder care products. Marketed in more than 70 countries, ABS has been at the forefront of animal genetics and technology since its founding in 1941. We are uniquely positioned as a global player with a dedicated R&D function and an international distribution network.We breed and distribute the genes of the world’s best bulls, scientifically selecting livestock to increase the profitability of our customers who are some of the world’s biggest farmers and food producers.IntelliGen Technologies is the technology within ABS that develops sexed bovine genetics that helps customers maximize their profitability and reach their end goals in a fast and efficient manner.We were born to challenge standards. Since the beginning, innovation has been part of our DNA. From co-development of the first semen tank, to the recent ground-breaking launch of our innovative Sexcel® sexed genetics product, we have made our mark in the bovine genetics industry.Genus is an agricultural biotechnology pioneer. We are a global FTSE 250 company, headquartered in the UK, and listed on the London Stock Exchange. Genus PLC has a presence in over 70 countries and a global workforce of over 3,000 employees and growing. We are a worldwide leader in porcine and bovine animal genetics, partnering with farmers to transform how we nourish the world – a mission that is important to a sustainable future.Our vision is clear: Pioneering animal genetic improvement to sustainably nourish the world.Our Values
  • Collaborate as One Team
  • Create Value for Customers
  • Innovate with Purpose
  • Never stop improving
DEIGenus is a place where you can be yourself and be part of a growing global team. We have a culture of respect, openness and fairness for all. Whatever your background, your role or your area of work, you will have the chance to thrive in an environment that inspires, challenges and supports you to succeed.Tackling climate change:
  • Monitor and identify goals for the reduction of our GHG emissions from our own operations.
  • Drive porcine and bovine genetic improvements which support productivity gains and improve feed efficiency, enabling a reduction in the production of greenhouse gas (GHG) emissions per unit of milk or meat produced
  • Identify facility and other opportunities for reductions in GHG emissions, consistent with our goals
  • Partner and advocate for policies that advance positive climate goals and identified United Nations Sustainable Development Goals (SDGs).
Benefits Overview:
  • 25 days holidays + Bank Holidays
  • NFU Pension
  • Health Cash back scheme
  • Employee Assistance Program
  • Employee share plan
  • Enhanced maternity leave 12 weeks at full pay followed by 4 weeks at 50% followed by SMP
  • Comprehensive L&D program including career development programs, access to Genus University and Mango (languages)
  • Remote working
Equal Employment Opportunities:Genus is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Genus prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Genus conforms to the spirit as well as to the letter of all applicable laws and regulations. Recruitment Fraud Warning:Genus plc will never ask you to provide fees or payment for computer, software, or other equipment or supplies during the recruitment and/or onboarding process. If you have any questions about your individual application, please contact the Genus Talent Acquisition team at .

Genus