Graduate Customer Success Assistant
- England
- £31,500 per year
- Permanent
- Full-time
- Deliver friendly, helpful support to customers - answering questions and solving problems
- Help the sales team stay organised by handling key admin tasks and keeping records up to date
- Manage customer accounts and make sure all info is accurate and current
- Work closely with your team to hit targets and keep customers happy
- Communicate with clients via phone and email in a professional, approachable way
- Help resolve customer issues by working with other departments
- Represent the company with a positive attitude and a focus on great service
- Spot ways we can improve how we do things and share your ideas
- A positive attitude and eagerness to learn
- Great communication skills - both written and verbal
- Strong organisational skills and attention to detail
- A proactive mindset when it comes to solving problems
- Team spirit and a genuine interest in helping others
- Bonus: Any experience with CRM tools or customer-facing roles
- Competitive salary in the range of £31,500 to £38,500, depending on experience.
- Permanent position with opportunities for career progression.
- Comprehensive training and onboarding process.
- Supportive team environment within the insurance industry.
- Quick and efficient application process.