Manager, Analytics

OpenTable

  • London
  • Permanent
  • Full-time
  • 1 month ago
With millions of diners, 60,000 restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most - their team, their guests, and their bottom line - while enabling diners to discover and book the perfect restaurant for every occasion.Every employee at OpenTable has a tangible impact on what we do and how we do it. You'll also be part of a global team that includes our sister brand, KAYAK and its portfolio of global metasearch brands. Hospitality is all about taking care of others, and it defines our culture.Reporting to the Senior Manager, Global Strategy, Operations, and Analytics, this position will be focused on international marketing analytics. Candidates for this role must have experience in defining marketing strategies, building data flows, defining new metrics, owning marketing reporting and manipulating large sets of data to discover trends and make recommendations on marketing strategies. The role will work cross-functionally with multiple departments including executive leadership, marketing, engineering, and finance to support the design, implementation and continued optimization of multiple business needs.The Manager level position is expected to have a strong understanding of the OpenTable Marketing and Sales and Services organization and ability to learn quickly. This position will have to be a strong communicator, have excellent project management skills, an analytical mindset and comfortable delivering results in ambiguity. Experience with marketing analytics, finance or any other analytics background preferred.In this role, you will:
  • Collaborate with marketing and sales and services leads to align on marketing strategies
  • Own marketing data flows and SEM/SEO reporting
  • Support and evaluate marketing campaigns through advanced analytics
  • Evaluate and outline new marketing initiatives and opportunities through data
  • Prepare and present data analyses for audiences ranging from field sales members to senior leadership
  • Collect feedback and handle flow of inbound ad hoc requests from the Marketing team
  • Improve marketing data flow and metric definition
Please apply if:
  • 3-5+ years of experience in analytics or marketing analytics, and at least 2 years of experience leading Analytics efforts within an organization.
  • People management experience is a plus but not necessary
  • Experience with Google Platforms: Google Analytics, Google Ads, Google Search
  • Experience with Snowflake or any other relational database
  • Strong SQL skills + Experience with design and development of ETL processes
  • Experience with user-facing analytics platforms: Tableau, Superset, Microstrategy
  • Advanced Excel skills required, including proficiency with pivot tables and VLOOKUP; equivalent Google Sheets experience preferred
  • Operational experience in measuring and improving efficiency, utilization, scale initiatives, etc
  • High energy and contagious enthusiasm; willing to take on tough projects
  • Strong verbal and written communication skills including detailing business processes, use cases, and business requirements
  • Excellent analytical and reporting capabilities, problem solving, negotiation, task and project coordination, and organization skills
Benefits:Work from (almost) anywhere for up to 20 days per yearFocus on mental health and well-being:Company-paid therapy sessions through SpringHealthCompany-paid subscription to HeadSpaceCompany-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)No meeting FridaysPaid parental leaveGenerous paid vacation + time off for your birthdayPaid volunteer timeFocus on your career growth:Development DollarsLeadership developmentAccess to thousands of on-demand e-learningsTravel DiscountsEmployee Resource Groups5 weeks paid vacationPrivate health & dental insuranceIncome protection and life assuranceEmployee Assistance Program - including 24/7 GP & free legal advicePension plan contributionsDiscounted gym membershipBike2WorkSeason ticket loanSocial events & Thursday happy hoursFree lunch 2 days per weekInclusionWe're committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve-and fostering a culture where everyone feels welcome to be themselves.If you need accommodations during the application or interview process, or on the job, we're here to support you. Please reach out to your recruiter to request any accommodations.#LI-BB1

OpenTable